- Have any questions?
- [email protected]
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- refer to the following letters and receipt.
refer to the following letters and receipt.
1201 Bacharach Boulevard
Atlantic City, NJ 08401
April 14
Dear Martin Garcia,
Recently, I purchased several movies through your online service. I was very pleased when I received my DVDs five days after I ordered them. The problem is that when I was checking the receipt inside the box, I realized that I was overcharged.
I followed the instructions on your Web site and called your customer service department to request a full refund. However, the person I spoke to advised me that I must submit a formal request in writing to you before I could be reimbursed. I was also told to attach a copy of the receipt, which I have done.
I hope that you can settle this issue quickly.
Thank you,
Dianne Taylor
_______________________
MovieMania.com
I Order Receipt
| QUANTITY | ITEM | PRICE |
| 1 | Chasing Sunflowers | $15.00 |
| 1 | The Hidden Staircase | $16.98 |
| 1 | Chasing Sunflowers | $15.00 |
| 1 | High School Dreams | $20.57 |
| 1 | Chasing Sunflowers | $15.00 |
| 1 | Rose-Colored Glasses | $25.47 |
| Total | $108.02 | |
Date ordered: April 8
Order to ship on: April 10
Restrictions: Unopened items can be returned or exchanged within 30 days of delivery.
Refunds will be issued in full to the credit card used to make the purchase.
________________________
Dianne Taylor
375 Pennsylvania Avenue
Monmouth Junction, NJ 08852
April 16
Dear Ms. Taylor,
Thank you for your letter. I looked into your order and verified that you were in fact charged for multiple copies of the same movie. I apologize for this error. We are investigating the problem to ensure that something similar does not happen again in the future.
In the meantime, I have already issued you a refund for the two extra items you didn’t request. If you contact your credit card company you should see the reimbursement reflected on your balance.
Lastly, enclosed with this letter is a pre-paid mailing label. Please attach it to a box and use it to return the two movies that you were sent incorrectly.
Sincerely,
Martin Garcia
Based on information "I followed the instructions on your Web site and called your customer service department to request a full refund. However, the person I spoke to advised me that I must submit a formal request in writing to you before I could be reimbursed." => Choose D
Look at the second passage, we can see the information "Date ordered: April 8" Meanwhile, in the first passage, it says that "I was very pleased when I received my DVDs five days after I ordered them." => Ms. Taylor received her order on April 13 => C is correct
Based on the meaning => Choose B
In the third passage, there is the information "I looked into your order and verified that you were in fact charged for multiple copies of the same movie." Look at the receipt, multiple copies of the same movie (2 copies) are Chasing Sunflowers which cost a total of $30. => C is correct
Information is in "enclosed with this letter is a pre-paid mailing label"
These questions are from this test. Would you like to take a practice test?
TEST 7 - full test - Practice Toeic | Englishfreetest.com
Some questions from the same exam
- Individuals with high cholesterol levels must be ____examined by a physician to avoid serious illnesses.
- The lease contract may be terminated by ____ the unit owner or the tenant with at least three months’ notice.
- At yesterday’s press conference, Good Morning New York! host Alice Shannon said she has no____ of leaving the show.
- Mr. Baron was forced to search for a new office space ____ because his assistant had already resigned.
- For____ customers, Broadloom is giving a 20% discount on all carpet cleaning and repair services until the end of May.
- Dentists at Smile Clinic are available____ consultation from Monday to Sunday between 9 A.M. and 6 P.M.
- Ms. Chua is recommended to wear eyeglasses with a higher lens grade so she may be able to see ____.
- Penny Bank guarantees that ____ newly launched online banking services are 100% safe and reliable.
- The new intern at the human resources office has already received his initial ____ from the training supervisor.
- The architectural team plans ____ a design proposal to the client by the end of the week.
- ____those who present their admission tickets at the main entrance will be allowed to enter the theme park.
- The streets ____ Hilton University were not passable to light vehicles yesterday due to a flood brought by heavy rains.
- Make sure that your work e-mail signature contains the correct details, as it will appear in all ____.
- Twenty lightweight laptops will be ____ to supervisors and regular employees at the marketing department tomorrow.
- ____ traffic jams caused by an accident on West End Drive, organizers were forced to delay the start of the concert.
- Milan Daily has ____ several short stories written by high school students over the past four months.
- Although rumors about West Toecom’s bankruptcy have spread throughout the business sector, the company has____ to give confirmation.
- ____ adjustments to the lease contract were made to make sure that the apartment would not be subleased by the tenant.
- Before ____ the writing assignments for the magazine’s next issue, the editor introduced some interns to the staff.
- Coolduct air conditioning units are sold ____ more than thirty countries across Asia and Latin America.
- ____, the manager of Southampton Soccer Club decided to accept the sponsorship offer from Sports Gear.
- ____ renovation work on the sixth floor has been completed, the employees of the accounting department may go back to their workspaces.
- Some online courses offered by the university are ____ specifically for professionals who wish to pursue postgraduate studies.
- According to a detailed____ from the logistics department, using energy-efficient lights will allow the company to save on power costs.
- Some members of the board suggested that the acquisition of JMG Foods ____due to the company’s financial problems.
- The waste segregation policy was an important ordinance that the government ____ to reduce non-biodegradable waste in the city.
- ____ pastry chef applying for a job at Silver Spoon should have at least five years of professional experience in the culinary industry.
- Some tailors working with a limited budget go to Silk House because of the____ of its sewing supplies.
- Employees who plan to be away from their desks for ____ periods of time should turn off their monitors first.
- Some senior employees in the human resources department assist Mr. Lewis in evaluating applicants ____ necessary.
- refer to the following information.
Terms and Conditions
1.BJ Ltd. incorporated in Vancouver provides the Worldwide Trading Chat (WTC) on the Internet (http://www.wtc.com).
2. Prices are subject to change without prior notice and all prices are in Canadian dollar unless stated (131) ___.
3.WTC possesses the right to project any advertising or other materials and remove them immediately without stating a reason. In this case the customer will be refunded of prepaid advertising fees for the remaining period.
4.The customers are to (132) ___ copyrights of their advertisements to WTC without questions (133) ___.
5.In case of an interruption or a termination of the advertisement on the Internet, WTC should replace the ad on an alternative website for the time being or (134) ___the duration of advertising. - refer to the following information.
Thank you for your order of woofers, tweeters, and mid-ranges. Knowing how important it is for you to make speaker repairs (135) ___a timely basis, we shipped the bulk of the order 12/04/16, the same day we received it.
You ordered 12 tweeters and I regret that we were only able to send 8. The remaining 4 have been back-ordered for shipment this Wednesday, 12/04.
These will be shipped through 2nd Day Air by Friday, 12/06. You will (136) ___ for shipping of the initial order of 12 woofers, 12 mid-ranges, and 8 tweeters (137) ___.
You will not, however, be asked to pay for the backorder shipment of 4 tweeters. Please let us (138)___if this meets with your approval. We appreciate your business. - refer to the following information.
Small Business Credit Coach (SBCC) does not (139) ___ loans or refer clients to lending institutions. We do, however, have an outstanding reputation for advising clients in credit repair and in the design of business plans and financial statements that are (140) ___ to lenders.
Many of our clients, who now manage some of the most successful companies in the Northwest, came to us ready for bankruptcy and business closure. We tailor our program to meet the specific need of each client, addressing a client’s biggest obstacle to achieve good credit and sound financing. For example, we coach clients in solutions such as loan consolidation and we educate clients in creative resolution of debt. All of our coaches are (141) ___ business people and many are retired from lending institutions. (142) ___SBCC has the experience to help you earn the credit and capital you need to make your vision happen. - refer to the following letter.
November 28
John Cook
Director of Human resources
Global Enterprises
Prentice Hall StreetEnglewood, SF 41689
Dear Mr. Cook,
I am sorry to inform you that I must (143) ___ your offer. I was very interested in the excellent job offer as a vice president but after careful consideration I have accepted another offer (144) ___ fits me better with my skills and career goals. I really enjoyed the interview and greatly appreciate the time and effort you and Monica Langley put in (145) ___.
I would not (146) ___ to apply again at Global enterprises when I seek another job in the future.
Thank you again.
Very truly yours,
James D. Thompson - refer to the following advertisement.
The Jefferson County Historical Library contains the most extensive collection of rare documents related to the lake region anywhere. Visitors to the library can access old maps, vintage photographs, and original letters and documents from public officials. Many of these resources are nearly 200 years old. The library also houses a wide selection of books documenting the history of our community, including several written over a century ago. None of the materials can be checked out. However, there is a spacious study room, and copies of certain photographs are available for a nominal fee. - refer to the following e-mail.
E-MAIL MESSAGE
To: Alan Savage ([email protected] )
From: Rupert Easterbrook [email protected]
Date: January 23
Subiect: Suitable candidate
Dear Alan,
I would like to put forward Nancy Engbers for consideration for your vacant junior coder position. Her ability to produce and edit computer code is in the very top percentile for her age and experience. She is diligent, punctual, and creative. Having spent three months here as an intern, she was immediately hired on for an additional three-month project in a senior capacity. That project was just completed, and we were fully satisfied with the results.
I feel she would be a great asset to your team, and I’m certain you will be pleased with her attention to detail and high-quality work.
Please do not hesitate to contact me should you require further information.
Yours sincerely,
Rupert Easterbrook
Project Manager
E-Projects International refer to the following letter.
Claire Miller
2175 Woodhill Avenue
Laurel, MD 20707
Dear Ms. Miller,
On behalf of Hometime Outlet, I'm very sorry to hear that you experienced difficulties with your recently purchased microwave, model 4-600, from Owada Electronics. According to your complaint, the interior plate spins while in use but the food actually does not heat up. Unfortunately, there have been a number of complaints about this particular device as well as others made by the same manufacturer. As we take customer satisfaction very seriously, we no longer carry products made by Owada Electronics.
We would like to send you a substitute device that is of comparable size and slightly higher value - Turbo Chrome Microwave from Franco, Inc. The item will be shipped to you free of charge. We hope that you find this arrangement suitable and that you continue to shop at Hometime Outlet for all your household needs.
Warmest regards,
Erica Dolan
Customer Service Agent
Hometime Outlet- refer to the following text message chain.
ZACH BRADLEY
12:14
I'm having lunch with Suzanne, my personal trainer.
ZACH BRADLEY
12:15
I think she could be a potential contributor to our magazine.
MIRIAM RAZEN
12:16
Oh yeah? What makes you say that?
MIRIAM RAZEN
12:17
Does she have any writing experience?
ZACH BRADLEY
12:18
She has a workout blog. She's even been talking to a publisher about writing an exercise book.
ZACH BRADLEY
12:19
I know you wanted a new column on fitness, so maybe she could be the author.
MIRIAM RAZEN
12:20
That's not a bad idea. Are you still with her? I could come join you and speak with her myself.
ZACH BRADLEY
12:21
I hoped you would. We are at the deli just down the street.
SEND - refer to the following e-mail.
To:All employees ([email protected])
From:Herbert Chapman ([email protected])
Date:May 3
Subject: Fundraising event
Dear All,
Here at IdeaTech, we pride ourselves on our close association with worthy causes. In the past, we have visited children’s hospitals, participated in cleanup projects at local parks, and helped raise money for the local volunteer fire service.
Continuing this tradition, this year our community outreach program will be sponsoring a local nonprofit support group for homeless people. Helms Shelter has looked after our community for nearly 80 years, and we are proud to be able to help them in their important work. Employees can assist by donating items of clothing, canned food, blankets, and sheets. Please bring the items to Sally Fredericks in the second floor administration department. She will be coordinating delivery with the shelter.
If you would like to make a financial contribution, please leave the cash with Georgina Hastings in finance. Ms. Hastings will record and process all funds and ensure they arrive safely with the trustees at Helms.
Please give generously and make a difference to the less fortunate among us.
Yours sincerely,
Herbert Chapman
Chairperson, IdeaTech - refer to the following article.
Manningtree to Restore Chromeburry Hall
By Richard Evert
While many marvel at the modern and the new, residents of Manningtree find beauty in all things classical. This explains why this small town in England is now engaging in a massive effort to restore the glory of its vintage structures.
A team of local architects, called the Green Construction Society (GCS), is in partnership with the local government to reconstruct historical buildings in the area. After successfully restoring the Arc Cathedral and other buildings last year, the society is now preparing to refurbish Chromeburry Hall.
“Last year’s project inspired us to work on the music hall,” GCS President Samuel Morse said. “We can’t wait to start working again.”
Chromeburry Hall, a 300-year-old concert hall located on Courtney Street, used to be a popular venue for operas and orchestra shows until the 1930s. During that time, the walls and ceilings of the building had started to deteriorate, making it unsafe for use. Since it was more expensive to restore the music hall than build a new venue, the government decided to close the building and construct the Atlas Theater.
The GCS and the government hope to turn the abandoned structure into a music museum. However, Morse said much work has yet to be done, and the society is in need of more volunteers.
“Any form of help would go a long way,” Morse said. “We hope our fellow citizens will join us in this endeavor.”
Residents interested in volunteer work may log on to the society’s Web site, www.gcsociety.com, to learn more about the project. refer to the following form.
Healthy Stop
Serving our valued customers for more than 20 years
751 Lightning Point Drive
Chattanooga, TN 37350
Customer name: Arnold Butler
Customer billing address: 234 Commerce Avenue, Brooklyn, NY 11216
Shipping address: 304 Copper Street, Somerville, TN 38068
Quantity Item Description Price 1 Snax Peanut Butter Cinnamon raisin flavor (1 large jar) Place of origin: Organic Treats, 1452 Bluebird Road, Sturgeon Bay, WI 54235 $8.00 1 Vedera Fruit Juices A blend of pure grapefruit, cranberry, and mango juices (64-ounce bottle) $15.00 Place of origin: Greenberry Farms, 25 North Gatwick Drive, Hillsboro, OR 97006 Subtotal $23.00 Gift-wrapping charge $3.25 Shipping $5.75 Total $32.00
This invoice serves as your official receipt.
Merchandise may be returned within seven days from the date of purchase.refer to the following online chat discussion.
Madeline Gray
12:13 P.M.
Today’s discussion is to cover plans for our annual skills workshop to be held on August 10.
Theresa Gardner
12:14 P.M.
You were working at the Vanton branch during this event last August, weren’t you, Vera?
Vera Anthony
12:17 P.M.
Yes, I was. That’s why I’m excited to see how professional development events are handled here at the Dayton branch.
Theresa Gardner
12:18 P.M.
Well, you’d better sign up soon. The main conference room can only accommodate 150 people.
Madeline Gray
12:19 P.M.
That’s a good reminder. Moving on, there have been some new developments. First of all, Colin Timmons has finally selected the topic of his small group discussion, hasn’t he?
Vera Anthony
12:19 P.M.
Yes. He e-mailed me the title. It’s called “E-mail Tools to Save You Time.” That can be added to the schedule now.
Madeline Gray
12:21 P.M.
I also spoke to Nijita Makino, who is scheduled to speak in the morning, but can only come in the afternoon. l’d rather change her time than cancel her presentation, but what do you think?
Theresa Gardner
12:22 P.M.
Why don’t we just have Marco Hoch trade times with her? That should solve the problem.
Vera Anthony
12:23 P.M.
That will work. I know that Marco will be present all day.
Madeline Gray
12:24 P.M.
Then we’re all in agreement. I’ll ask Marco about swapping times.
SENDrefer to the following letter.
March 29
Mr. Vijay Patel
1745 South Grove Road
Nashville, TN 37201
Dear Mr. Patel,
We are very excited that you have accepted our offer to participate in the Public Astronomy Awareness Conference. This is a unique opportunity for you to speak to some of the leading figures in the field and also to help us raise awareness of our discipline with the general public. The event runs from June 11 to June 15, and your main presentation is scheduled for June 14 in the main auditorium. The organizers would like to extend an invitation for you to stay free of charge at the Gordon Convention Center's hotel facility at 3708 Farland Street. You can check in after 4 P.M. on June 10 and your checkout time will be 1 P.M. on June 15.
— [1] — Be sure to include any slides you wish to have included. This is so we can provide subtitles on the screen for those who are hard of hearing. — [2] — We also encourage you to attend the other lectures, such as those on astrophysics and asteroid identification, which are taking place in the side rooms and secondary hall.
As we previously discussed, on June 13 you will also run a workshop for amateurs on how to operate a telescope. — [3] — I was told by your university department colleague James Preston that you ran a similar workshop for your local youth dub. — [4] — As we have a number of schoolchildren coming that day, we are planning to set up the equipment on the roof of the hotel's attached restaurant.
If you have any questions related to the conference, please e-mail me or call me at (013) 278- 5532.
Best regards,
Paul Rahman
Conference Coordinator
Public Astronomy Awareness Organization- refer to the following article.
Software manufacturer Compitec responds to consumer feedback
By Dwayne Cherry
April 5—At a press conference held yesterday afternoon, Compitec’s research and development director, Steve Reynolds, announeed that the company is to make sweeping changes to its word-processing software in light of negative customer feedback. Compitec released its latest version of the software, TypePro version 8.0, in January this year, hoping to gain a larger market share before rival company Digicom releases its product this July. — [1] —
According to reports, one of the fundamental concerns raised by users of the software was the lack of formatting options provided. Users reported that they were also frustrated by the limited number of font choices available, as well as their inability to change the size of the text. Many customers also reported not being able to insert pictures or other graphics into documents. — [2] — Finally, over 500 users took to Compitec’s Web site to express their disgust with printing problems. For example, printouts often appear in a completoy different format from what was displayed on-screen.
Reynolds said that developers are working “around the clock” to improve the 8.0 software. The company hopes version 8.01 will address all the issues that plagued version 8.0. — [3] — To do so, Director of Commercial Operations, Susan Torpey, also announced that all existing customers who have already purchased version 8.0 would receive a free copy of the updated product as a “token of goodwill.” — [4] — However, it remains to be seen whether this gesture can repair the damage done to the company’s reputation in the eyes of the public. refer to the following application form and e-mail.
MicroNam Laboratories, Inc.
435 Serra Drive, Stanford, California 94305
555-9834
www.micronam.com
Access Application Form
Please provide all information required from recipient below.
Date of application: June 7
Name: Susan Akimoto
Department: Quality Control
Employee ID: 00489
Type of Access:
■ Standard (Monday-Friday, 8:00 A.M. to 8:00 P.M.)
□ Extended (Monday-Friday, 8:00 A.M. to 11:30 P.M.)
□ Special access (Monday-Saturday, 6:00 A.M. to 11:30 P.M.)
Area of Access:
□Laboratory A
■ Laboratory B
□ Laboratory C
Start date: July 7
End date: July 28
Requested by:
Name: Jasmine Teng
Department: Quality Control
Employee ID: 00745
-Please note that processing may take between three to five days from receipt of your application. Once your request is granted, the recipient will get a notification email specifying his or her personal access code.
-Only department heads are qualified to make this request and ask for changes to it later.
-This form can be sent by fax to 555-9867.
_________________________
To:Susan Akimoto ([email protected])
From:Facilities Department ([email protected])
Date:June 10
Subject: Personal access code application
Dear Ms. Akimoto,
I am pleased to inform you that you are now authorized to access Laboratory B. Your temporary personal access code is 8541.
When entering the laboratory, hold your badge close to the reader at the main entrance and wait for the yellow light to turn on. Next, enter your personal access code. The yellow light will turn green once you enter the valid code. You will hear a beeping sound if the code is keyed in inaccurately. Bear in mind that you have only three opportunities to enter the correct code. The system will lock you out after three consecutive entries of incorrect codes. We can, however, reset your code anytime. All you have to do is present your employee identification card to our staff.
Please observe safety guidelines while inside the laboratory. If you encounter emergencies or any issues that need immediate response, please call the number printed on the back of your access badge and we will respond to you in a timely manner.
Note that your access code is valid only until two days after the end of your assignment.
Facilities Department
MicroNam Laboratories, Inc.refer to the following letter and advertisement.
Mr. Jorge Ernesto
1829 Park Street
Oakland, CA 94612
Dear Mr. Ernesto,
Thank you for renewing your membership to The National Botanical Garden Society. You will find enclosed the latest copy of our magazine along with details of the benefits that membership provides this year.
I am also writing to request your support against a proposal by the National Parkland Administration to out the funding to our Ark Project. The Ark Project, as you know, was founded to create and maintain copies of every plant in the country to help protect and preserve our botanical heritage. This proposed drop in financial support could result in the closure of our Ark Center.
You will find a petition form online at www.nbgsociety.com/petition, but you are also encouraged to contact your congressperson directly to raise your voice against this policy change. We firmly believe the work we do concerns everyone.
Thank you in advance for your support in this important matter.
Yours sincerely,
Erin Lloyd
Chairperson
The National Botanical Garden Society
_________________________________
National Botanical Garden Society Annual Membership
Benefits include:
Free annual subscription to Botany Today, our monthly magazine giving news and updates on all areas of botany. From research projects and book reviews to seed offers for rare species, this periodical with over 50 years of uninterrupted publishing is one of the longest-running magazines in the field. The next issue covers the plight of the Idaho Red Fern—the only specimen known to exist is at our Ark Center.
Discounted admissions to all affiliated gardens and nature reserves. In many cases, it gives our members the chance to visit areas of outstanding natural beauty when closed to the general public. These tours are often conducted by specialists.
Annual dinner & dance invitation. Join us in December at our home in New York City for our end-of-year celebration. We hold a charity auction to raise money for environmental causes while having a great time with like-minded people.refer to the following advertisement, e-mail and letter.
Three-Bedroom Apartment for Rent!
A lovely three-bedroom apartment is in the Dumphries Building on Brighton Avenue.
Building facts:
•Recently renovated building with a repaved parking lot
•Eighth-floor unit
•Rent: $1,300 on one- or two-year lease
Amenities included:
•The apartment comes partly furnished.
•There is a balcony attached to all units.
•1 parking space is included in the rent, but additional parking spaces are available for a $20 monthly fee.
Additional notes:
•Pets are not allowed.
•Utilities such as TV, phone, and Internet are paid separately.
Prospective tenants should contact Wes Norcross:
[email protected].
_____________________________________
To:Wes Norcross ([email protected])
From:Anna Groves ([email protected])
Date:December 11
Subject: Apartment for rent
Dear Mr. Norcross,
I am writing to you about the three-bedroom apartment that you have listed online. I am interested in seeing the property. It’s located exactly halfway between my office and my husband’s and I prefer to live in units that are high in the building.
It’s almost perfect, although the $1,300 price is a little above my preferred budget. This isn’t the only concern that I would like to discuss with you. For instance, we would need a second parking space, and I wonder if I’ll be allowed to do that. My husband and I would like to look at the apartment and discuss a few matters. Would tonight be convenient for you? We are available anytime after 7 P.M.
Thank you in advance,
Anna Groves
_____________________________________
Ms. Anna Groves
Apt. 809
3057 Davis Court
Olney, IL 62450
Dear Ms. Groves:
I hope today’s moving day has gone smoothly and this letter finds you well. I am so pleased to have you and your husband as the new tenants in unit 809. Enclosed with this letter is a copy of your rental agreement, a receipt for your $1,200 first month’s rent in January, and the weekly garbage pick-up schedule.
I also wanted to let you know that your parking spaces have been assigned and they are #14 and #15 on the second level of the parking garage. You can pick up your parking passes from someone in the building’s office later today.
Please contact me if you have any questions or concerns as you get settled.
Sincerely,
Wes Norcross
Dumphries Apartmentrefer to the following letters and receipt.
1201 Bacharach Boulevard
Atlantic City, NJ 08401
April 14
Dear Martin Garcia,
Recently, I purchased several movies through your online service. I was very pleased when I received my DVDs five days after I ordered them. The problem is that when I was checking the receipt inside the box, I realized that I was overcharged.
I followed the instructions on your Web site and called your customer service department to request a full refund. However, the person I spoke to advised me that I must submit a formal request in writing to you before I could be reimbursed. I was also told to attach a copy of the receipt, which I have done.
I hope that you can settle this issue quickly.
Thank you,
Dianne Taylor
_______________________
MovieMania.com
I Order Receipt
QUANTITY ITEM PRICE 1 Chasing Sunflowers $15.00 1 The Hidden Staircase $16.98 1 Chasing Sunflowers $15.00 1 High School Dreams $20.57 1 Chasing Sunflowers $15.00 1 Rose-Colored Glasses $25.47 Total $108.02
Date ordered: April 8
Order to ship on: April 10
Restrictions: Unopened items can be returned or exchanged within 30 days of delivery.
Refunds will be issued in full to the credit card used to make the purchase.
________________________
Dianne Taylor
375 Pennsylvania Avenue
Monmouth Junction, NJ 08852
April 16
Dear Ms. Taylor,
Thank you for your letter. I looked into your order and verified that you were in fact charged for multiple copies of the same movie. I apologize for this error. We are investigating the problem to ensure that something similar does not happen again in the future.
In the meantime, I have already issued you a refund for the two extra items you didn’t request. If you contact your credit card company you should see the reimbursement reflected on your balance.
Lastly, enclosed with this letter is a pre-paid mailing label. Please attach it to a box and use it to return the two movies that you were sent incorrectly.
Sincerely,
Martin Garciarefer to the following e-mail, Web site and schedule.
Katherine Parish
310 Windy Ridge Road
Berne, IN 46711
Dear Ms. Parish:
As you are a loyal member, I wanted to personally invite you to attend an upcoming program presented by the Theater Arts Association (TAA). The latest event in our annual seminar sessions is intended to help those who work in theater to better improve their craft. It will be held on June 1 at the Sinclair Hotel in Chicago. If you need accommodation, rooms can be booked directly at the Sinclair Hotel.
The rate for the seminar is $200 for the day if you register online at www. theaterartassociation.com by May 1. However, it will increase to $250 for on-site registration. Additionally, as a TAA member, lunch will be included in your conference registration. For non-members it is available for a fee of $20.
We look forward to having you join us.
All the best,
Todd Irving
TAA Chairperson
________________________
www.theaterartsassociation.com
Congratulations!
You have successfully registered for the TAA Performance Seminar.
Review your details below.
Registrant Name Katherine Parish Occupation Set Designer Member Yes Seminar Cost $200 Registration Fee Paid Registration Number 00542 Accommodations Arranged through the venue
Please download the schedule of events and seminar materials HERE .
Please look them over prior to the conference so that you can participate fully in the discussions.
____________________________TAA Performance Seminar
Sinclair Hotel, Chicago
June 1, 10:00 A.M. to 3:30 P.M
9:30 A.M. Registration and refreshments 10:30 A.M. Welcoming remarks from TAA chairperson, Todd Irving 10:15 A.M. Keynote Speech: The New Era of Theater Arts with Michael Cerda 11:15 A.M. Morning refreshment break 11:30 A.M. Hair and Makeup for Theater with Rosa Conroy 12:30 P.M. Lunch in the Sinclair Hotel Main Lounge 1:30 P.M. Creating Beautiful Stages with Joseph Gentry 2:30 P.M. Choosing the Best Cast with Keenan O'Keefe 3:00 P.M. Closing remarks from Todd Irving
During lunch, all paid TAA members can vote on Todd lring’s successor.