Question 1-3:

Transcript
M: Excuse me. I’m supposed to meet Mr. Charles Swinson at his office today, but I can’t seem to find it. Could you point me in the right direction?
W: Sure, it’s down the hall on the right. But, there must have been some kind of mistake. Mr. Swinson has gone to visit one of our other branches today. He won’t be back in the office until tomorrow. I’d be happy to write down a message for you.
M: Thanks, but I need him to look at some samples of our new building materials, so I must see him in person. I’ll e-mail him to set up another meeting time.

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Question 1:
What is the man having trouble doing?
A. Printing some directions
B. Leaving a message
C. Finding an office
D. Using a key card
Question 2:
What does the woman offer to do?
A. Walk with the man
B. Check a form for errors
C. Call Mr. Swinson’s cell phone
D. Take a message
Question 3:
Why must the man meet with Mr. Swinson?
A. To show him some samples
B. To get some documents signed
C. To discuss a service contract
D. To select a building site

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