Question 1-3:

Transcript
Today, I want to give you some details of our annual sales report. I’m sure you all want to know the results of the hard work you’ve been doing. During the last two years, our profit has increased 35%, resulting in our company’s growth in the current market share. This profit gain can be attributed to our corporate commitment to meeting the needs of customers. It’s my conviction that we surpass the competition in this commitment. While other companies typically put limits on the size of shipments, we ship a broad range of products from small containers to bulkier items, such as industrial machinery and vehicles. Our customer survey confirms that clients are happy with our service. They trust us to be exceptionally cautious with their cargo. In my ten-year experience as the Marketing Manager, I’ve never been so pleased with our efforts. I am proud of you all, and let’s keep up this good work.

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Question 1:
What kind of company does the speaker work for?
A. Machinery production company
B. Shipping company
C. Construction company
D. Vehicle sales company
Question 2:
What does the man imply when he says, “It’s my conviction that we surpass the competition in this commitment”?
A. He is confident that the company is growing.
B. He is afraid that the company is losing clients.
C. He plans to move to another location.
D. He will hire new employees soon.
Question 3:
According to the report, what do customers like about the company?
A. It handles cargo carefully.
B. Its services are cheap.
C. It is very friendly.
D. It specializes in small items.

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