Part 7 New Economy - Test 1

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Part 7 New Economy - Test 1.

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    Question 11: Questions 176-180 refer to the following brochure and e-mail.

    Summer Lecture Series 

    Sponsored by the Department of City Planning at Wurnster University 


     

    The Department of City Planning is excited to announce a summer lecture series that will be focusing on budgeting issues that concern local residents and municipalities. Financial management is one of the most important duties of local government's operations. We hope to improve the status of budgeting at the local government level across the nation through community involvement and participation. All lectures will be held in the Hayston Building on the Wurnster campus. 

    > Monday, February 1, 6:00 P.M., Room 401 

    Speaker: Tim Powell, Professor of Policy Analysis at Wurnster University Strategic Planning - Learn how to develop budgets in order to monitor progress toward community goals and successful outcomes. 

    > Wednesday, February 3, 7:00 P.M., Room 305 

    Speaker: Melissa Simmons, Kennedy Institute for Policy Making Focusing on Our Children - Studies show that building playgrounds and sports facilities for children helps make better communities. 

    > Monday, February 8, 6:00 PM., Room 202 

    Speaker: Hank Ross, Michigan Municipal League Managing Our County's Parks - Learn how to preserve our local parks as a valuable community resource. 

    > Wednesday, February 10, 5:30 PM., Room 404 

    Speaker: Scott Watson, Executive Director, Local Government Academy Economic Opportunities and Local Ecology - Economic opportunity is often accompanied by potential risks to the surrounding ecosystem, and balancing the two can be difficult 

    Please contact Patricia Flores at [email protected] for additional information.

    To: Patricia Flores <[email protected]

    From: Jake Patterson <[email protected]

    Subject: Lecture Series

    Date: January 24

    Dear Ms. Flores,

    I work for Facilities Management here at Wurnster University. It was recently brought to my attention that there is a scheduling conflict concerning one of your lecture dates. Room  305 has been reserved  for every Wednesday  this semester  by the Wurnster Debate Club. Therefore, I'm sorry to inform you that you will need to move the location or the time of this talk. You  can visit  the facilities management  website in order  to check the availability of other room locations and reschedule the talk.

    Jake Patterson

    Question 12: Questions 181-185 refer to the following e-mail and list.

    To: Sally Russell <srussell@pt mail.com>

    From: Kelly Bennett <kbennett@msplanning. com>

    Date: December 7 

    Subject: Wedding Services 

    Attachment: Packages

    Dear Ms. Russell,

    We received your e-mail on Tuesday, December 4, inquiring about our wedding planning and event services. We specialize in all kinds of weddings (small- or large-scale, indoor or outdoor, and various kinds of decors tailored to your dream wedding). We are sure to have a solution just right for you.

    You wrote that you want  a wedding package that is less than $5,000  and that  will be held at a large venue close to a major highway because you expect many guests from all over the country. As I understand it, your other preferences are as follows:

    • an outdoor venue
    • a photographer and videographer available at all times for documentation
    • decorations including colorful flowers and elegant tablecloths

    I've attached a list of all our possible wedding packages that you might be interested in. They are all located within 15 minutes' drive of Highway 51 9. Please look through the provided information to decide which location fits your needs best. Once you have made a decision, please inform me via e-mail when you would like the wedding to be held. This will help me secure a reservation for you.

    Thanks,

    Kelly Bennett 

    MS Planning

    Package

    Total Fee

    Location

    Notes

    Diamond

    $5,500

    Hardy TheaterEverything from the Emerald package, plus a live string quartet
    Emerald 

    $4,300

    Zenith Park Everything from the Ruby package, plus photo and video shoots
    Ruby

    $3,000

    Country Springs HotelEverything from the Sapphire package, plus decorated tables and beautiful flowers
    Sapphire

    $1,750

    Jubilee Garden Buffet lunch and a variety of beverages
    Question 13: Questions 186-190 refer to the following e-mails.

    To: Bountiful Harvest <[email protected] >

    From: Emily Hall <[email protected]>

    Date: June 3 

    Subject: Food Delivery

    To whom it may concern,

    My name is Emily Hall and I am the owner of a vegetarian restaurant located in downtown Huntsville. I am contacting you because I am interested in receiving regular shipments of fresh, organic vegetables to my restaurant weekly. My restaurant is just starting, so I do not  need a large quantity of goods. After looking into different farms in the area, I chose to contact Bountiful Harvest because of your promise to deliver certified organic food. Therefore, I would like to receive a price estimate for the cost of having fresh vegetables  delivered directly  to  our restaurant  on a weekly basis.

    Emily Hall

    To: Emily Hall <[email protected]>

    From: Bountiful Harvest <[email protected]>

    Date: June 4 

    Subject: RE: Food Delivery

    Dear Ms. Hall,

    Thanks for contacting our farm. At Bountiful Harvest, we offer fresh organic produce that can be delivered directly to a customer's  location on a regular basis.  Our vegetables  are harvested from the field and delivered immediately, which means that you are getting wholesome, nutritious, organic produce to serve at your restaurant. We also offer additional items such as fresh meat, cheese, and milk. Below is a table detailing the various pricing options we offer.

    Package Option

    Features

    Weight

    Delivery Frequency

    Price Per Delivery

    Personal

    This package feeds approximately 2-3 people and contains fresh seasonal vegetables.

    5 lb

    Once a week

    $15

    Small

    This package is ideal for small businesses and includes fresh seasonal vegetables.

    50 lb

    Once a week

    $140

    Medium

    This package is for medium-sized businesses needing a constant supply of fresh vegetables and meats.

    130 lb

    Twice a week

    $500

    Large

    This package is our largest package and includes vegetables, meats, and dairy products.

    250 lb

    Twice a week

    $800

    The prices listed above do not include the delivery price. Customers who do not pick up their packages in person will have to pay an extra $6 per package to be delivered. However, for customers who sign up for an entire year 's worth of deliveries, we will deliver your package for free. The purchase of additional items will also affect the final price of your package. Additional options are available on our website. Payments can be made via cash, credit card, check, or money order on the day of delivery.

    We know that our customers especially care  about  the  quality of the food. Therefore,  we  offer a mini package free of charge so you can assess our food. Please call Greg Lemons at 555-8141 to take advantage of this opportunity.

    Indira Singh

    To: Bountiful Harvest <[email protected]>

    From: Emily Hall <[email protected]>

    Date: June 5 

    Subject: Harvest Schedule

    Dear Ms. Singh,

    Thank you for  responding so promptly to my email. I appreciate the offer of the complimentary delivery, but I think I would like to just go ahead and set up regular deliveries. I may be interested in setting up a year's worth of deliveries, but  I would first like to get a list  of  the range of produce that you will be offering through the different seasons. As I own a vegetarian restaurant, I will need to have an idea of the types of produce that will be delivered so I can prepare my menus accordingly. Thank you so much for your consideration, and I look forward to working with Bountiful Harvest!

    Kind regards, 

    Emily Hall

    Question 14: Questions 191-195 refer to the following notice and e-mails.

    Important Notice

    Dear Castelli customers,

    Our quality assurance team has revealed that five hundred jars of Castelli's Classic Spaghetti Sauce do not meet our high standards of product quality.

    The defect has been caused by an improper seal on the lid of the jar and may have resulted in the contents spoiling due to contact with air. We are currently warning customers not to eat this product.

    What you should do: If you have already purchased a jar of Castelli's Classic Spaghetti Sauce, please send an email to our Customer Service Department at [email protected]. One of our employees will provide you with a product replacement voucher. Please include your name, full address, phone number, and the product's serial number in the email. Customers will receive a $12 voucher for each jar purchased. Please do not try to get a refund for this product at a retailer.

    Please remember that no other Castelli food products are affected. We encourage you to continue purchasing our products.

    To: [email protected]

    From: Tony Hester <tonyhester21@webzit. com>

    Date: March 29

    Subject: Replacement Voucher

    To whom it may concern,

    My name is Tony Hester and I appreciate the precautionary step. Around two weeks ago I purchased two jars of Castelli's Classic Spaghetti Sauce from an Ace grocery store in Hermantown, Minnesota. A week later, I purchased one more jar of it at the same place.

    I have attached the image file of both receipts to this email. I would like to receive a product replacement voucher for these defective products. My address is:

    Tony Hester

    27 Bloom Street

    Hermantown, MN 55811

    I look forward to receiving a reply soon. 

    Tony Hester

    To: Tony Hester <[email protected]'om>

    From: [email protected]

    Date: March 30

    Subject: Voucher

    Dear Mr. Hester,

    Thank you very much for contacting Castelli Foods. We are committed to ensuring that our customers can continue to rely on the Castelli line of quality foods for all their dining needs. As such, we are happy to provide you with three vouchers for the cans of Classic Spaghetti Sauce you recently purchased. Please find the vouchers enclosed.

    In addition to the vouchers for the Classic Spaghetti Sauce, we would like to offer you vouchers for our new line of linguini and spaghetti pasta, Pasta Prima. Please accept these as another way for us to say that we are sorry, and we hope that you continue to turn to us for delicious Italian flavors.

    Sincerely, 

    Jan Olson

    Customer Care Specialist

    Question 15: Questions 196 - 200 refer to the following form, memo and notice.

    Auburn City Restaurant Inspection

    Restaurant Name: Polito's Pizza 

    Location: 43 Clark Street 

    Inspection Date: January 22 

    A: Comply completely with safety and health requirements with no violations 

    B: Conform to most safety and health requirements with a few minor violations 

    C: Not meet some safety and health requirements with some violations 

    D: Not satisfy many safety and health requirements with serious violations that could result in harm or illness for a customer 

    (Fines will be imposed for any C or D level violations related to food preparation and storage.)

    Item

    Score

    1. Personnel regularly wash hands and follow hygienic practices.

    B

    2. Raw meats and vegetables are refrigerated at proper temperatures.

    A

    3. All ingredients are properly stored and labeled.

    C

    4. Dishes and utensils are cleaned and sterilized.

    A

    5. Fire extinguishers are easily accessible.

    B

    6. Fire exits are clearly marked.

    C

    7. Floors are clean and dry.

    B

    To avoid additional penalties, restaurants are warned to correct violations before their next inspection. 

    Restaurant Owner: Greg Kluck 

    Inspector: Melissa Tenner

    MEMO

    To: All Employees <[email protected]

    From: Greg Kluck <[email protected]

    Subject: Inspection Results

    Date: January 25 

    Dear employees,

    The results from our recent inspection on January 22 indicate that there are a few problems that we need to address.

    First, it was brought to my attention that fire exit signs need to be installed again.

    The most serious violation concerned the improper storage and labeling of food. All ingredients stored for later use must be labeled with an exact date and detailed contents. If we do riot label containers properly, spoiled food could accidently be served to customers. We received relatively low grades for employee hygiene and the cleanliness of our facilities.

    All employees are required to wear their uniform and hairnet at all times and wash their hands after every bathroom visit. We also need to mop floors more often and keep them dry.

    In order to correct these poor situations, I will be posting a checklist that all employees will be required to complete every morning. It will include necessary preparations to ensure that we are not breaking any regulations. This measure will go into effect on January 29.

    If you have any questions about these changes, please bring them up at the staff meeting tomorrow.

    NOTICE TO ALL EMPLOYEES

    The checklist below must be signed by every employee on every day that they have a shift at Polito's Pizza. Only sign the task once it has been completed or checked. Failure to fill out the checklist with the date, time, and signature will be treated as a violation of Polito's new health standards.

    POLITO'S CHECKLIST

    Polito’s

    Sun

    Mon

    Tue

    Wed

    Thu

    Fri

    Sat

    Rote Food

    K.P.

    K.P.

    K.P.

    K.P.

      

    K.P.

    Mop Floor

    K.P.

    K.P.

    K.P.

    K.P.

      

    K.P.

    Uniforms

    K.P.

    K.P.

    K.P.

    K.P.

      

    K.P.

    Wash hands

    K.P.

    K.P.

    K.P.

    K.P.

      

    K.P.