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Question 1-5:


Office World

We offer the highest quality office supplies. Stock your supply room now with pens, tape, paper, and so much more!
From July 10 to 15, we are offering 15 percent off on all kinds of paper. *Take the time to browse through our selections of plain and specialty paper at www.officeworld.com. We have embossed, parchment, and colored paper for you to choose from. We can even print your letterhead for an additional charge. Order now as our special offer applies to letterhead printing! Expedited delivery service is free within California and available for a reasonable fee in other areas. Orders will be delivered to your address within three to five days of purchase.
*This offer is good while supplies last. Go to www.officeworld.com today for information on all our sale and regular items.

______________________________________________

TO: Purchasing department [[email protected]]
FROM: Ted Neilson [[email protected]]
SUBJECT: Order request
DATE: July 10
ATTACHMENT: clarkson trading
Dear Office World,
I came across your advertisement and am interested in ordering some of your paper and supplies in large quantities for my company. I'd like to order some company letterheads on cream-colored paper, plain white paper, plastic cases, boxes for storage, and some sticky notes. The details are included in the attachment.
If you have any questions, you may contact me on my mobile phone at (402) 555-9488. I hope to hear from you soon. Thank you.
Sincerely,
Ted Neilson

______________________________________________
 

Office World
Order Number: 0000438384943
Order Date: July 11
Customer Name: Clarkson Trading, Inc.

Item Description Quantity Unit Price Amount
Stationery, cream, A4 size 5,000 $11.98/100 sheets $599.00
Letterhead printing 5,000 $0.45/page $2,250.00
Stationery, white, A4 size 8,000 $8.98/100 sheets $718.40
Archival box 15 $19.76/box $296.40
Plastic paper case 24 $4.40/case $105.60

 

Sub- total $3,969.40
Discount: 15% $535.11
Shipping $160.00
TOTAL $3,594.29

 Please note:
- A discount has been applied for the paper items in your order.
- An additional fee of $160 was charged for expedited delivery.
- Please pay by bank transfer to the account number sent by text message to your phone.
- Your order will not be processed until payment is complete.

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Question 1:
In the advertisement, the phrase "browse through" in paragraph 2, is closest in meaning to
A. read
B. search
Feedback

browse (v): to look through information (on the internet) without reading everything => similar meaning to search

C. track
D. inquire
Question 2:
Why did Mr. Neilson write the e-mail?
A. To report a delay in receiving an order
B. To purchase some supplies in bulk
Feedback

Information: I came across your advertisement and am interested in ordering some of your paper and supplies in large quantities for my company.

C. To ask for product price details
D. To inquire about a shipping status
Question 3:
How will Clarkson Trading pay for the order?
A. By charging it to a credit card
B. By issuing a personal check
C. By wiring money to an account
Feedback

Information: Please pay by bank transfer to the account number sent by text message to your phone.

D. By using accumulated points
Question 4:
Why was Clarkson Trading charged an additional fee?
A. It exceeded a weight limitation.
B. It is located outside California.
Feedback

Information: Expedited delivery service is free within California and available for a reasonable fee in other areas.

But: An additional fee of $160 was charged for expedited delivery.

=> Clarkson Trading is located outside California.
 

C. It ordered a special item.
D. It missed a promotional period.
Question 5:
What requested item did Office World forget to provide in the invoice?
A. The specialty paper
B. The storage boxes
C. The padded envelope
D. The adhesive paper
Feedback

Compare items in the email and the invoice: I'd like to order some company letterheads on cream-colored paper, plain white paper, plastic cases, boxes for storage, and some sticky notes

=> Lack the sticky notes (adhesive paper)

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