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Notice to Visitors

We've had a great summer season here at the Newport County Amusement Park and Zoo, but as the winter season approaches, we're going to be closing sections of the park for maintenance and repairs. 

Starting on October 1, the Mach One rollercoaster will be closed for inspections and repairs until the beginning of the next summer season. In addition, certain animal enclosures will be shut down temporarily to allow workers to perform needed renovations. These measures are vital to ensure the future safety and enjoyment of all park visitors. 

To make up for the inconvenience, we have some new winter attractions coming up. The days may be getting shorter, but that just gives us a great excuse to hold a fireworks show, every day at 7 p.m. from October 22 to December 4. On top of that, all of our restaurants will be serving our brand-new winter menu starting on September 30. The menu was created by celebrity chef Alexandre Mapouche and is based on European winter delicacies.  

If you have any questions about these changes, please ask any member of our helpful and informative staff.

To: Customer Relations <[email protected]>

From: Sandra Higson <[email protected]>

Subject: Feedback

Dear madam or sir, 

I would like to report an issue I had at the Newport County Amusement Park and Zoo regarding the closure of one of your rides. My son had wanted to visit your park for many months so he could ride the Mach One rollercoaster. I finally found the time to take him, and he was very excited. However, upon arriving at the park, we saw the notice outside the ticket office announcing that the Mach One was closed for maintenance. 

We decided to visit the park anyway, as we had traveled all the way from Colebrook, but my son was very disappointed. I believe that, at the very least, we are owed an apology since you did not announce the closure on your Web site; and perhaps we are even entitled to a refund of half the amount we paid for our tickets because the attraction we were most interested in was unavailable. 

I look forward to your response.  

Sandra Higson