Practice Quiz 60 | B2 – Upper-Intermediate

To All Employees

Please read the following information in order to be prepared in the unlikely event of a fire or other emergency:

■ On every floor, there must be two illuminated exit signs over each exit door at the end of the corridor. All employees should familiarize themselves with the location of these emergency exits. Elevators should never be used under fire conditions or any suspected fire conditions.

■ If a fire alarm has been activated, calmly evacuate the building via the nearest emergency exit. An alarm will sound as soon as the emergency exit doors are opened, alerting others in the building to begin evacuation. Do not waste valuable time by gathering your belongings to take with you. Leave all personal belongings at your desk.

■ If smoke is present, keep low to the floor. Take short breaths to avoid inhaling any more smoke than necessary.

■ Proceed to the evacuation control point on the ground floor of the east end stairwell (see attached map) and remain there to await any further instructions. Do not attempt to re-enter the building, nor allow others to do so, until the fire department has declared it safe.

From: Mary Dickens

To: Allison Harleycat

Subject: Re: Undelivered Order

Dear Ms. Harleycat:

Thank you for writing to us at www.Affiliano.com. We are sorry to hear that the delivery of your order has not been completed yet (#267740 and #267741). According to the order summary in My Account, estimated delivery date would be August 7 and August 21 respectively. However, since a considerable amount of time has passed, these packages seem to be lost. Please accept our sincere apologies for this inconvenience.

We want to be sure that you receive your order as quickly and safely as possible. But before we can proceed, we need you to verify the shipping address for these orders to check whether the address is the reason for the missing shipments. The shipping address for the original orders is as follows:

Allison Harleycat

600 Old Sanford Oviedo Rd.

Winter Springs, Florida 32708

USA

Could you please click the link at the bottom of this message to send us an e-mail letting us know if this address is correct? As soon as we hear back from you, we will take further appropriate actions.

Thank you for shopping at www.Affiliano.com. Please visit our homepage to provide the information we requested.

Sincerely,

Mary Dickens

Affiliano.com Customer Service