From: Mary Dickens
To: Allison Harleycat
Subject: Re: Undelivered Order
Dear Ms. Harleycat:
Thank you for writing to us at www.Affiliano.com. We are sorry to hear that the delivery of your order has not been completed yet (#267740 and #267741). According to the order summary in My Account, estimated delivery date would be August 7 and August 21 respectively. However, since a considerable amount of time has passed, these packages seem to be lost. Please accept our sincere apologies for this inconvenience.
We want to be sure that you receive your order as quickly and safely as possible. But before we can proceed, we need you to verify the shipping address for these orders to check whether the address is the reason for the missing shipments. The shipping address for the original orders is as follows:
Allison Harleycat
600 Old Sanford Oviedo Rd.
Winter Springs, Florida 32708
USA
Could you please click the link at the bottom of this message to send us an e-mail letting us know if this address is correct? As soon as we hear back from you, we will take further appropriate actions.
Thank you for shopping at www.Affiliano.com. Please visit our homepage to provide the information we requested.
Sincerely,
Mary Dickens
Affiliano.com Customer Service
Based on information "We are sorry to hear that the delivery of your order has not been completed yet" => Choose B
Information is in "However, since a considerable amount of time has passed, these packages seem to be lost."
Information is in "Please visit our homepage to provide the information we requested."
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