Part 7 New Economy - Test 5

Time

Monday

Tuesday

Wednesday

Thursday

Friday

Nutrition Advice: 

Room 5 (book a personal appointment at reception)

9:04

9:05

9:05

9:10

9:11

9:13

9:13

9:20

9:21

To: Accounting Department <[email protected]>

From: Robert Brown <[email protected]>

Date: Monday, March 29

Subject: Upcoming Meeting

Hello everyone,

Our client from Japan, Mr. Sato, will be arriving the day after tomorrow to discuss an upcoming merger of our two companies. I ask that our accounting department work together to produce a financial statement for the first quarter in preparation for this meeting. Anyone who needs further data in order to complete this document should e-mail me without hesitation. Please finish this task by Tuesday afternoon. This document needs to detail all of our company’s financial activities, including all of our assets and investments.

Thanks,

Robert Brown, CEO 

PTC Design

Northshore Financial News

June 29- A local mainstay at Northshore City may soon go national. - [1] - The Northshore Creamery first opened its doors in 1951 by owner Bill Bradley and has become an iconic landmark of the city with it's huge rotating ice cream cone on the roof of the shop. Over the years it has remained a local favorite hangout for the residents of the city and soon captured the eyes of tourists driving through. - [2] - Bill Jr. took over the business and expanded the shop to keep up with the demand of locals and tourists. Northshore Creamery was even selected as a top-ten shop to visit by Travel & Tour Magazine.

In 1988, Northshore Creamery was featured in the hit Hollywood movie Future Then and Now, which made it the top ice cream shop to visit by out-of-towners and tourists. - [3] - Efforts were made by various corporations to buy the business from the Bradley family, but Bill Jr. and his son William insisted on keeping the business within the family, which pleased the residents of Northshore. - [4] - “We’re keeping things small in scale and we’re slowly expanding,” explained William. “In order to keep the quality of our ice cream fresh and just the way my grandfather created his recipes, we don't want to take any shortcuts, which is why we need time.”

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[2:23]

Unsworthy Manufacturing

Date: Wednesday, October 17

Subject: Recycling

In response to pressure from local environmental groups, as of November 1 we will be separating all of our industrial waste for recycling. Collections will be made twice weekly on Tuesdays and Fridays from the regional recycling center, which will be supplying colored receptacles for different kinds of waste. All oils should be placed in the green container. All metals and glass belong in the red one. All paper waste should go into the blue one. Plastics will be collected for recycling as normal.

As this new policy also carries a financial benefit to the company, managers in all manufacturing bays are responsible for ensuring that the new protocols for waste disposal are followed, and failure to comply with the policy could result in disciplinary action.

Further information about our updated environmental practices will shortly be available on the website. Training sessions for managers will be held on Monday, October 22, but please contact me if you have any further questions in the meantime.

Regards,

Davis Jeeland

Operations Director, Unsworthy Manufacturing 

Announcements

My Accounts

Transfer

Loans

From: [email protected]

To: [email protected]

Date: July 6

Subject: Malfunction

Dear Ms. Kerry,

We are very sorry to hear about the malfunction with your deluxe refrigerator, MK1213, purchased from Thomson Appliances. You indicated that the ice dispenser on the door of the fridge has stopped functioning. Actually, several customers have reported the same problem. It turned out that the manufacturers made an error in the production process. Fortunately, this problem can easily be fixed by one of our technicians. Currently, our technicians are available Monday, Wednesday, and Thursday next week. Please specify what day and what time works for you.

Additionally, if your refrigerator is under warranty, this repair will be absolutely free. Please let us know your warranty number so we can verify this before sending a technician to your house.

We apologize for this inconvenience. Thank you again for choosing Thomson Appliances.

Sincerely,

Greg Lewis

Customer Service

From: [email protected]

To: [email protected]

Date: July 7

Subject: Re: Malfunction

Dear Mr. Lewis,

Thank you for your prompt response. Actually, next week I will be away on a business trip in Arkansas and I won’t return until Saturday. However, I have a housekeeper who comes to clean on Monday and Friday. If your technician visits on either day, she can let him or her in.

My warranty number is A344F56J and is still valid. I will leave this document with my housekeeper in case you need to see it during your visit.

Dana Kerry

From: [email protected]

To: [email protected]

Date: July 7

Subject: Repair Time

Dear Ms. Kerry,

Our technician will be able to come by your house on Monday. You will need to be sure to leave the warranty documents so the technician can scan them into our system. This is necessary for us to be reimbursed by the manufacturers. Our technician will come by in the morning and try to be gone by lunch; even though you have a housekeeper, they will try not to leave a mess. Safe travels and we appreciate your patience. Thank you for your loyalty to Thompson Appliances.

Sincerely,

Greg Lewis

Customer Service

To: Lili Ian Ross [email protected]>

From: Eric West <[email protected]>

Date: November 4, 10:34 A.M.

Subject: Website Development

Attachment: Details

Dear Ms. Ross,

You contacted us last week in order to ask some of our computer programmers to help your company develop a website. JM Solutions would be happy to offer you our services.

As I said on the phone, we will help design and program a website that will attract more customers and offer an online sales platform. During this time, we will need to hold meetings with your marketing division in order to best capture your company’s goals. Once the website has been completed in mid-February next year, we will hold a training seminar in order to train your employees in the skills necessary to maintain and update your website. The website development and training seminar will cost a total of $32,000. We request that a deposit of 10% be paid in advance. Please see the attached file for detailed costs and schedules.

We look forward to working with you in the near future. Our staff members will strive to meet all your needs. Therefore, just let me know when your marketing division is available to meet us in person and discuss some of the details of the project. Please contact me at your convenience.

Eric West

To: Lillian Ross [email protected]>

From: Raymond Wells <[email protected]>

Date: November 4, 10:37 A.M.

Subject: First Quarter Budget

Attachment: Q1_Budget

Dear Ms. Ross,

I have attached the current draft for the company’s budget for the first quarter of next year. As you will notice, all of the profits made from this year’s back-to-school sale are planned to be spent on billboard advertisements on the main highways. I will call a design team later this afternoon and ask them to create eye-catching images for the advertisement.

At our last meeting, you mentioned that you would like to review the budget before it is finalized. I have already included employee raises in the first quarter’s expenses, but if you can think of anything else, please let me know. I would like to have the budget finalized before next week’s planning meeting.

Raymond Wells 

To: Raymond Wells [email protected]>

From: Lillian Ross <[email protected]>

Date: November 4, 10:40 AM

Subject: Emergency Budget Addition

Dear Mr. Wells,

I am glad you forwarded me your proposed budget when you did. Just prior to receiving your e-mail, I received an estimate for our planned website development. It looks like it is going to be more expensive than I had anticipated. Although the final bill of $32,000 is not due immediately, we will have to find an extra $3,200 in next year’s first quarter budget if we want to proceed with JM Solutions’ proposal.

If you have any questions regarding this matter, please just come to my office and we can go over where we can make the tough cuts to come up with this funding.