Practice Quiz 54 | A2 - Elementary

To: Managers 

From: Joon-Tae Shin

Re: Employee treatment

Date: July 20

As you all know, Ms. Noolan hired me earlier this year to be Noolan Software's first full-time human resources employee. One of my duties is looking at our overall situation from a personnel perspective, and now that I have been here for a few months, I have developed some suggestions for improvements. As a small business that hopes to grow into a larger one, it is important that we provide working conditions that attract and keep talented employees.

One important consideration is workload. We should be checking in with employees regularly to ensure that their tasks can be completed in a standard workweek. If your department's workload becomes too heavy, please set up a meeting with Ms. Noolan and me to discuss adding more personnel. 

Similarly, employees should feel comfortable taking sick time when needed and using their full allotment of vacation days. This is an important way of  protecting their health and morale. 

Finally, please allow employees some flexibility in their hours as long as they meet their performance targets. While we are not yet able to support remote work, we can at least empower our employees to manage their own schedules within reason.

All of you, Ms. Noolan, and I will meet on Thursday at 10 AM. to talk about  the contents of this memo. Please note that Ms. Noolan has already given her approval of my recommendations, so the meeting will not be an  opportunity to debate them. Instead, we will focus on how best to achieve them. Thank you.

Question 172 What is indicated about Noolan Software?

Question 173 What is NOT mentioned as a way to improve treatment of employees?

Question 174 According to the memo, why should recipients schedule a meeting with Mr. Shin?

Question 175 What does Mr. Shin suggest about the recommendations in the memo?

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