These questions are from this test. Would you like to take a practice test?
To: All Staff, Fairview Convention Center
From: Helga Matzner
Subject: Upcoming Conference
Date: October 12
We’re only three days away from the start of the annual National Geologists’ Conference that’s set to take place from October 15 to 17. We need to make sure everything is prepared since the attendees are going to begin arriving to check out the premises tomorrow. Please remember that most of the attendees will be staying at the Emporium Hotel or the Marconi Hotel. Since the Marconi Hotel is right across the street from the convention center, those individuals can get here with no problem. But we’ll be running a complimentary shuttle bus to the Emporium Hotel every 30 minutes from 8 A.M. to 10 P.M. on all three days of the conference. It takes roughly 25 minutes to get here from the hotel, so we’ll have a couple of buses running nonstop. Those of you who are responsible for the electronics need to double-check everything to make sure we don’t have any glitches. And we need to confirm with the caterers that the snacks, sandwiches, and drinks are going to arrive exactly when they need to be here. Let’s do our best to make this a successful conference.
_________________________________________________
Fairview Convention Center
Survey Card
Thank you for attending an event at the Fairview Convention Center. In order to improve the quality of the service we provide, please take a few moments to fill out this card and to answer the questions in full.
Name: Rupert Helmond
Event: National Geologists’ Conference
Date(s) Attended: October 15-17
E-mail: [email protected]
Telephone Number: (604) 455-5847
How did you feel about the following:
|
Conference Organization |
Professionalism of the Staff |
Shuttle Bus |
Overall Quality of the Conference |
Outstanding |
|
X |
X |
|
Good |
X |
|
|
X |
Poor |
|
|
|
|
Terrible |
|
|
|
|
Comments: This was the first event I ever attended at your convention center. However, I have attended numerous conferences at other similar centers. Your staff members compare very favorably to those individuals working at those places. Anytime I had a problem, a staff member was able to assist me almost immediately. The shuttle bus was impressive as well. I took it several times, and not once was it late. There were a couple of problems with the electronics malfunctioning during speeches though. For example, a microphone stopped working for around ten minutes during one individual's speech. But the conference went quite well overall.