Tenses Exercise - Test 25 | Exercise follow Topic

Cardoza Toys Item Return Policy

If you want to return an item you bought from Cardoza Toys, you can file a claim for any reason within thirty days of the initial purchase. Items should be returned to Cardoza Toys in good condition and with all original pieces in working order. Customers with purchases less than $35 will receive a cash refund. Larger purchase, will be given a credit voucher worth the full amount of the product cost. This voucher can be redeemed at any time at any Cardoza Toys location.

To receive a refund, customers will need to complete a Customer Return Form and submit it online at www.cardozatoys.com/return. Forms must be submitted along with a copy of the original receipt. Once they have been received and processed, you will receive a confirmation e-mail or phone call in which you can arrange to have your product shipped back to the store where you purchased it.
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www.cardozatoys.com/return

Cardoza Toys
Customer Return Form

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To: Kirk Bentley ([email protected])
From: Derrek May ([email protected])
Date: November 3
Subject: Item return request A28

Dear Mr. Bentley,

I received your Customer Return Form, and I wanted to let you know that there is an issue with your request. You forgot to upload the required documentation with your claim. I cannot process any refund or exchange without it. Could you please scan and e-mail it to me? I can handle your claim afterward. At that time, we can make arrangements for you to return the product.

Regards,

Derrek May
Customer Service Agent, Cardoza Toys