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Invoice                                                                                        Date: October 4
From: Oresund Graphics and Design
           49 Rozenstraat, Arnhem, Netherlands
To: Kaiser Investment Services
     1 Kornmarkt, Floor 4, Frankfurt, Germany  

______________________________________________

To: Alexander Svensson [[email protected]]
From: Christine Kaufmann [[email protected]]
Subject: changes to publications
Date: October 7
Dear Mr. Svensson,
We received your invoice yesterday along with the proofs. Thank you for your excellent work. I showed the final drafts to our managing director and, overall, he was pleased. However, he has requested that we change the photograph used on the front cover. He thinks it failed to convey the mood we were going for. We have commissioned a photographer to take a new picture, and I will send it to you by Friday. Unfortunately, we cannot move our original due date as the brochures have to be shipped in time for a campaign launch event we have planned for November.
If our request presents a problem, please let me know right away. You can reach me by phone at 555-2309, extension #42. Otherwise, I will wait to receive your revised invoice. Thank you!
Christine Kaufmann
Publications Manager
Kaiser Investment Service

______________________________________________

Kaiser Investment Services Company Newsletter
Year-end Message from our CEO

As we come to the end of another year, I want to take this opportunity to thank everyone for their commitment and hard work. Once again, Kaiser Investment Services has outperformed analysts' expectations and generated substantial profits for its clients and shareholders. Not only that, but we also continue to top customer satisfaction surveys on financial services companies in Germany. As we reflect on these successes, let us continue to look forward with optimism. In this December issue of the newsletter, learn more about our ongoing expansion into North America and see photos from last month's launch of our marketing campaign in the United States, which was well attended by several potential clients. Other than that, I will see you all at our annual holiday party!
Sincerely,
Matthias Furst[/[email protected]]