Real Life: Talking on a Business Phone (1) | B2 – Upper-Intermediate

  • Do test 10 minutes
  • Number Questions: 10 questions
  • By: englishfreetest.com

Here's the exercise 'Real Life: Talking on a Business Phone (1) | B2 – Upper-Intermediate' about B2 – Upper-Intermediate. It's practise the B2 – Upper-Intermediate.


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  • Test content
    A. I'm sorry. I'm afraid you have the wrong number.
    B. Good morning. I'd like to speak to Mrs. Robertson
    C. Yes, I'll hold.
    D. _
    A. Yes, I'll put you through.
    B. Yes, I'd like to speak to Mr. Jones, please.
    C. Yes, please tell him that Sarah Norman called.
    D. _
    A. Sure. Can I tell her who is calling?
    B. Sure. I'll tell her that you called when she gets in.
    C. Yes, I'll hold.
    D. _
    A. Hang on. Let me switch from my cordless to my
    B. I'm sorry. You have the wrong number.
    C. He's out of the office right now. Can I have him call
    D. _
    A. I would like to hold please.
    B. Yes, how can I help you?
    C. Please have Ms. Miller call me when she gets in.
    D. _
    A. Sure. I'll put you through.
    B. No, I prefer to hold, thanks.
    C. Yes, that sounds good. Please have her call me.
    D. _
    A. OK. Thanks.
    B. How can I help you?
    C. Please tell her that Mr. Franco called.
    D. _
    A. OK. I'll put you through.
    B. I prefer to hold.
    C. OK. I'll call back. Thanks.
    D. _
    A. Yes, you sure do. How can I help you?
    B. She's out for lunch right now.
    C. Yes, please have her call me as soon as possible.
    D. _