Trivial Practice Quiz rated - Test 61 | Englishfreetest.com

refer to the following article.

Largo Bus Company Works to Rebuild Reputation

MARCH 18 —— An internal investigation conducted earlier this month was a wake-up call for regional operator Largo Bus Company, whose ridership is at an all-time low. The investigation revealed that the number one passenger complaint was consistently the same buses rarely arrive on time. Outdated boarding procedures, inexperienced drivers and ticketing agents, and routes that take buses through heavily trafficked areas are also among the issues hindering the company’s success.

According to a Largo Bus Company spokesperson, the company is taking action on several fronts. It has already implemented an intensive training program for all employees to improve customer service. It will also alter existing routes starting in April to avoid traffic congestion. At the start of the tourist season, the company will add three new routes between Benson City and Silverdale. Company executives hope that these will take advantage of the influx of tourists from June to August and generate revenue for bus upgrades scheduled to take place in October. The planned upgrades include the installation of television screens in all busses.

refer to the following online chat discussion.

Alicia Guenther [2:30 P.M.]
Thank you for agreeing to participate in today’s online discussion! As I mentioned previously, this chat is intended to help me gather reader perspectives on Dana Costello’s new book, Without Emotion.
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Eleanor Cooper [2:33 P.M.]
My first thought is your company published this book really quickly. After reading the first two in the series, I was pleased that I didn’t have to wait long for the final book to be released.
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Reynold Zoller [2:37 P.M.]
Personally, I loved the book design. I thought it was beautiful. It also complemented the other two in the trilogy really well.
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Alicia Guenther [2:41 P.M.]
And what about the book itself? Did you like it?
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Reynold Zoller [2:47 P.M.]
Actually, no. I’m a big Dana Costello fan. I’ve enjoyed all of her previous books, but I was disappointed with this one.
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Eleanor Cooper [2:48 P.M.]
I agree entirely. It came up short. The quality wasn’t as high as her previous novels.
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Alicia Guenther [2:52 P.M.]
In what regard? Would you mind expanding on the flaws you found with the book?
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Eleanor Cooper [2:57 P.M.]
Well, I know that this isn’t what you want to hear, but I found it to be quite boring. The storyline just wasn’t compelling.
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Reynold Zoller [2:58 P.M.]
Yeah. It was a bad way to end the series because she doesn’t fully explain what happens to all the characters. I hope the novel Ms. Costello is currently working on will be a lot better.
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Alicia Guenther [2:59 P.M.]
Thank you both for your comments. The publishing team will review them with the author.