refer to the following e-mail.
To: Harriet Gibbs ([email protected])
From: Arnold Chambers ([email protected])
Subject: My Recent Stay
Date: August 17
Dear Ms. Gibbs,
I am writing to you regarding my recent stay at the Castle Hotel. (135) ____. Fortunately, I was (136) ____impressed with every aspect of the hotel, from its outstanding amenities to its exquisite food and dedicated staff.
Everyone at the front desk was extremely helpful, but I want to especially commend Jose Suarez for his attentiveness. He (137) ____ out of his way to make sure that my family had a comfortable and pleasurable experience. Mr. Suarez showed us every (138) ____ including offering us a room upgrade when it turned out that the room we had previously booked was unavailable.
We will definitely return the next time we are in town.
Sincerely,
Arnold Chambers
