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refer to the following letters and receipt.
1201 Bacharach Boulevard
Atlantic City, NJ 08401
April 14
Dear Martin Garcia,
Recently, I purchased several movies through your online service. I was very pleased when I received my DVDs five days after I ordered them. The problem is that when I was checking the receipt inside the box, I realized that I was overcharged.
I followed the instructions on your Web site and called your customer service department to request a full refund. However, the person I spoke to advised me that I must submit a formal request in writing to you before I could be reimbursed. I was also told to attach a copy of the receipt, which I have done.
I hope that you can settle this issue quickly.
Thank you,
Dianne Taylor
_______________________
MovieMania.com
I Order Receipt
QUANTITY | ITEM | PRICE |
1 | Chasing Sunflowers | $15.00 |
1 | The Hidden Staircase | $16.98 |
1 | Chasing Sunflowers | $15.00 |
1 | High School Dreams | $20.57 |
1 | Chasing Sunflowers | $15.00 |
1 | Rose-Colored Glasses | $25.47 |
Total | $108.02 |