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- Which membership did Alicia Norton most likely purchase?
Question 1:
Which membership did Alicia Norton most likely purchase? A. General
B. Silver
C. Gold
D. Diamond
Feedback The Information is in: "I have attached a fee of 1000 dollars."
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Midcity Performing Arts Hall
Support the Midcity Performing Arts Hall in downtown Brenton by becoming a member. You can choose from the following membership plans:
General - For only 100 dollars, you can get a full-year membership to attend any two performing arts shows that have available seats in the D area of the theater.
Silver - For a fee of 200 dollars, you can attend any two performing arts shows that have available seats in the B area of the theater.
Gold - For a fee of 500 dollars, you will receive early alerts of popular programs with a ticket to any two performing arts shows with seats in the B area, and a guaranteed seat for any show of your choice within a one-year period in the front row section.
Diamond - For a fee of 1000 dollars, you will have exclusive access to signed autographs with performing arts stars, invitations to two exclusive pre-showings of popular programs, and a guaranteed seat for any show of your choice within a one-year period in the VIP section.
*Some restrictions may apply.
*Admissions to orchestral performances excluded
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To:[email protected]
From:Alicia Norton
Date:January 16
Subject:Membership
Thank you for the e-mail about the Midcity Performing Arts Hall membership. I have attached a fee of 1000 dollars. I was a general member last year and I enjoyed a couple of the musicals that were performed. I have become a theater enthusiast since the experience and I look forward to the benefits of the new membership plan.
By the way, the Art Hall has done a phenomenal job on the renovations to the building. I'm excited to come back this year.
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@PS@/kstoeic/images/4448661_1564544782006.png@PE@- http://www.acetraining.com
Home Contact Us Location About Ace Ace Training is a company that offers developmental courses for the employees of your store or business. You can rely on our team of successful professionals to improve the quality of your staff and help your company achieve its goals. We provide effective and results-oriented programs. Below are the training courses available: Leadership
This program helps staff members develop strategic planning and management skills. It also enhances the supervisory skills of the employees in leadership positions.Sales
We teach innovative strategies to increase sales and market share. This class is suitable for both salespeople in a store and employees who work over the phone.Customer Service
Never undervalue the importance of your customers’ satisfaction. Your employees need the skills to become helpful and efficient when working directly with customers.Technologies
In rapidly changing work environments, staff members should keep up with new trends and developments in the technological field. Your staff members will learn how to research and master new technologies quickly and accurately.
Ace Training is a company that offers developmental courses for the employees of your store or business. You can rely on our team of successful professionals to improve the quality of your staff and help your company achieve its goals. We provide effective and results-oriented programs. Below are the training courses available:
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From: Tiffany Tran
To: Joshua York
Subject:Staff Training for Our Employees
Date: October 9
Dear Mr. York,
I’m contacting you about running a training program for some of our employees here at Zellen Gifts. We are planning on expanding our telemarketing department next month, but we don’t have enough properly trained employees to fill these new positions. Therefore, we will be transferring some employees from the customer service department to the telemarketing department to solve this problem. As our products are mainly targeted towards children, we are hoping to increase our profits as much as possible for this Christmas season. Please let me know the maximum number of students that you can accommodate at one time.
Thank you,
Tiffany Tran Zellen Gifts
===============================PROPOSED ACE TRAINING SCHEDULE FOR ZELLEN GIFTS
November 1-5
Group Code and Student Numbers Monday Sales Strategies Tuesday Successful Negotiation Wednesday Customers First! Thursday Closing the Deal Friday Start Polite, Stay Polite Red Team 10 people 9:00 – 11:00 9:00-11:30 8:00 – 10:30 8:00 – 11:00 9:00 -11:00 Blue Team 10 people 1:00 – 3:00 1:00 – 3:00 1:00 – 3:00 1:00 – 3:00 1:00 – 3:00 Green Team 10 people 3:00 – 5:00 3:00 – 5:00 3:00 – 5:00 3:00 – 5:00 3:00 – 5:00 White Team 10 people 5:00 – 7:00 5:00 – 7:00 5:00 – 7:00 5:00 – 7:00 5:00 – 7:00
Here is our proposed schedule for transitioning your customer service staff into successful telemarketers. You can see that we have an ambitious amount of material to cover, but I am confident it will be a success. We have tried to balance your need for a swift transition with your need to continue running Zellen Gifts while the training is in session. Therefore, we divided your staff into groups and staggered them throughout the day. This will result in better student-to-trainer numbers for your staff, and it should cause minimal disruptions in your business. We look forward to a great week of training!
Joshua York
Ace Training Coordinator Dreamspace Bed Emporium
Beds, Bedding, and Furniture
3600 Wilshire Road, Springfield, IL 62751
www.dreamspacebeds.com
Don't let yourself suffer tossing and turning, not getting a good night's sleep. Come down to Dreamspace Bed Emporium and treat yourself to a comfortable bed catered to your exact needs. Customers are welcome to lie on any bed in the store.
First Floor: Beds (single, double, queen, king, etc.)
Second Floor: Bedding (sheets, pillows, blankets, cushions, etc.)
Third Floor: Furniture (chairs, sofas, tables, etc.)
In response to customer suggestions, our store now stays open two hours later to accommodate those who may work irregular shifts.
Do you need express delivery for a bed? Simply ask one of our staff members at the checkout and it can be easily arranged.
If you have any comments or suggestions for our store, a comment box can be found inside the main entrance.
===========================Comment and Suggestion Form
Dreamspace Bed Emporium
Customer name: Willy M. King
Date: August 9
Contact number: 456-555-6123
Comment: Last week, I came into your store to shop for a new pillow, sheet, and blanket set for my bed at home. However, when Ĩ went to that section, I couldn't find any available staff members to assist me. I waited for about half an hour, but no one came to me. I needed help determining what sheet and blanket set would fit the dimensions of my bed but ended up just leaving the store frustrated. Ĩ hope you can provide better service to customers so something like this doesn't happen again in the future. X have been a loyal customer of yours for years. If you don't explain why no one helped me, Ĩ may have to start shopping at one of your competitors' stores.
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Hello everybody, I have called this meeting to talk about some of the problems that our new store policy of staying open later has caused. At first, this seemed like a great idea to help customers who worked all day. I know it can be hard to find time to do chores and your shopping when you work from 9 to 5. Unfortunately, this means that we have had to spread our staff too thin until we have hired and trained enough people. As a result, we have been neglecting some of our customers lately. The photocopied Comment and Suggestion Form I have passed out to you all from Willy King sums up our shortcomings better than I ever could. Please give it a read and think about ways we can be made aware of a customer in need, even in a store as large as ours.
I understand that with our thin staff, we have to cover more space than we used to, so this meeting isn’t about punishment or blame, it's just about solutions. Please do some brainstorming on this and drop in on me in my office if you think you have an idea; I have to go call Wily King.