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- Which character of the novel The Amber Spyglass calls Lyra to the Land of the Dead?
These questions are from this test. Would you like to take a practice test?
Trivial Practice Quiz literature - Test 66 | Englishfreetest.com
- 30 minutes
- 15 questions
Some questions from the same exam
- In the novel The Amber Spyglass, Father Gomez was sent by the Consistorial Court to guide Lyra to Dr. Malone.
- Who are Lyra and Wills new guardians in The Amber Spyglass?
- How does Lyra betray Pantalaimon in the book The Amber Spyglass?
- Which character of the book The Amber Spyglass sacrifices his/her life to save Lyra?
- How does Dr. Malone tempt Lyra in The Amber Spyglass?
- Which character of the novel The Amber Spyglass calls Lyra to the Land of the Dead?
- What/who helps Lyra and Will get onto the boat of the dead in The Amber Spyglass?
- How do Lyra and Will bring an end to death in The Amber Spyglass?
- What is the price the dead must pay for the Harpys guidance in The Amber Spyglass?
- Who does Lyra inadvertently destroy in The Amber Spyglass when trying to help him?
- Do Lyra and Will end up together at the end of The Amber Spyglass?
- What final form does Pantalaimon take at the end of The Amber Spyglass?
- What was the code name of the former head of the British Secret Service, who died of a heart attack a year prior to the events outlined in the book Tinker, Tailor, Soldier, Spy?
- In the novel Tinker, Tailor, Soldier, Spy, what was the name of the Operation launched by the former Head of the British Secret Service in a desperate attempt to root out the traitor in the Service?
- What does the phrase Tinker, Tailor, Soldier, Spy refer to in the novel of the same name?
Some other questions you may be interested in
- According to the letter, what did Mr. Murray do on Friday evening?
- What does Mr. Murray ask Ms. Lattimore to do?
Best Value
Customer Satisfaction Survey
Thank you for shopping at Best Value. We appreciate your patronage. We always strive to improve the quality of the items we sell and the service we provide. So we request that you take a few moments to complete this form. Please answer all the questions and leave any comments you have. Then, present this survey to any store employee and receive a coupon for 10% off on your next visit here.
How do you feel about the following at Best Value?
Poor
Bad
Good
Excellent
Prices
X
Selection
X
Hours
X
Employees
X
Comments: Many of the employees here don't seem to care about the customers. When I ask them questions, they don't know or give me incorrect answers. Just a moment ago, I tried getting the attention of one employee, and she totally ignored me. Please do something to improve the quality of the service here.
Name: Thaddeus Toole
_________________________________________________
TO: All Managers, Best Value
FROM: Marcus Dupree, VP, Best Value
SUBJECT: Recent Survey
DATE: November 10
The company that we hired to conduct last month’s survey for us just submitted the data along with the comments that people left. We scored very high marks on our prices and the selection of items. Most shoppers like our hours, but a few wish that we would stay open 24 hours a day. However, more than 50% of all respondents rated our employees as either bad or poor. The comments were incredibly harsh. We apparently have an employee problem, and we need to do something about it. Several customers commented that they no longer intend to shop here since our employees ignore them or can’t answer their questions. We must do something about this quickly. The holiday season is fast approaching, and we have to make sure sales don’t suffer. We get most of our revenue then, so losing customers could cause us to miss our objective for the year.
_________________________________________________
A New Program at Old store
Trenton (December 5) - One of the oldest stores in the city is starting one of the newest programs. Best Value, which has been in business since 1852, realized it had a problem when it received the results of a survey conducted more than a month ago. “Our customers weren’t happy,” said owner Travis Butler. “So we instituted a new program, and it appears to be successful.” All Best Value employees now receive ten hours of training. They learn about customer relations, and they also learn about everything the store sells. “When I started here, I couldn’t answer any questions, but now I know how to use all the items here,” said Kimberly Charles, who works at the store. “I love helping customers now, and I even like staying here after my shift is over to practice using some gadgets,” she added.
- What can customers receive for completing a survey?
- What does Mr. Toole mention about Best Value employees?
- In which category does Mr. Toole’s evaluation differ from the majority of the respondents?