Claire Fields 390 Holt Drive 4C24+8G Bridgetown 18 March Ruthie’s 2090 Philip Road 3CV4+9Q) Bridgetown To Whom It May Concern: My name is Claire Fields, and I am a frequent customer at your shop. I love your iced mochas, and I think your service is excellent. However, as a wheelchair user, there is an accessibility issue that I would like to bring to your attention. Your service counter is quite high. It seems like it is about 150 centimeters off the floor. I cannot see things that are set on it, I struggle to reach over it, and it even obstructs my view of your menu. It would probably be quite expensive to replace your counter, so I am not asking you to do that. Instead, I am writing because I heard that you are opening new locations in other areas of Bridgetown. Please consider equipping them with more wheelchair-friendly facilities. Also, I suggest contacting the Barbados Disability Authority (BDA) for more tips on accessible design. Its Web site is www.bda.bb. Thank you for taking the time to read my letter, and good luck! It is always exciting to see locally-owned businesses thrive. Sincerely, Claire Fields |
