TEST 3 - full test - Practice Toeic | Englishfreetest.com

refer to the following conversation and coupon.
 

refer to the following letter.

John Bailey Finance
520 Lake Tarma Street
Leeds, West Yorkshire LS5 9DP

Ms. Ann Nelson
2222 W. West Street
East Hampton, Delaware

Dear Ms. Nelson,

At John Bailey Finance, we are serious about (135) ___ your account information. Our records indicate you recently recovered a forgotten user password online at www.johnbailey.finance.com.
We (136) ___ our customers whenever such activities are initiated. If you have not used our online password retrieval process recently, please call 1-322-555-0917 immediately.
To (137) ____ enjoying the convenience of online access to your secure credit card account information, be sure to keep a record of your user name and password in a safe place. Please let us know if you have any questions or concerns. (138) ___.

Sincerely
Emily Green
Manager, Customer Service

refer to the following notice.
 

Englewood Job Fair

The 5th Annual Englewood Job Fair (139) ____ at the Englewood Community Center on Wednesday, October 6 and Thursday, October 7. More than 200 employers from around the greater Englewood area will be (140) ___interviews on the site. There is no charge for the event.

■ Job seekers: Remember to dress (141) ___and bring plenty of copies of your resumes!
■ Recruiters: The Englewood Job Fair has a reputation for connecting local businesses with reliable, experienced, and diverse candidates. (142) ___. Don’t miss out on this chance to recruit some of the best and brightest local talent!

Simpson’s Office Supply is here to serve you!

NET TV
PREMIER BUNDLE PROMOTION

Golden Crown Clinic
New York

Press Release

Jackson Road Arts Center
Fall Schedule

October 9 / The Royal Russian Acrobat Troupe / Main Hall
Direct from Moscow, this sensational show has been captivating audiences worldwide with its daring stunts. Set to traditional Russian folk music, this is one of the most eagerly anticipated performances at the center this year. Tickets: £18 individual / £10 group rate

October 15 / Harp recital by Janice Franklin I Renoir Room
Hear the haunting sounds of this majestic instrument played by one of the world’s most accomplished artists. Franklin will be performing a selection of new works specifically written for this tour by composer Gilberto Sullivano. Tickets: £15 individual / £8 group rate

October 25 / Improvisational comedy workshop / Van Gogh Room
Taught by David Michelson, this interactive workshop will end with a free show at 7 RM. for friends and family. Learn some of the techniques that professionals use to make people laugh. Tickets: £25 individual / £18 group rate

October 29 / A House of Ill Intent / Main Hall
Get into gear for Halloween with a performance of this frightening play by Giorgi Sirtamente. Set in 1920s France, A House of Ill Intent explores the story of a young family whose solitary relative dies, leaving them the keys to a run-down mansion. Tickets: £16 individual / £11 group rate

Group bookings must be for ten or more people. For more information about specific seat assignments, upcoming events and performances, and the latest newspaper reviews, please visit www.jacksonroadartscenter.co.uk.
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To: ([email protected])
From: Roberta Williams ([email protected])
Date: September 27
Subject: Tickets

Dear Sir or Madam:

I am the school secretary for Grange Hall School. We recently purchased tickets for the harp recital for our senior music students. At the time, we bought 15 tickets and paid full price for them. However, I have since learned we were entitled to a group discount and the prices should have been adjusted at the time of purchase.

Could you please get back to me to arrange sending a refund and an amended receipt? Given that our accounts are publicly administered, we will need to have that paperwork. We can accept a check made out to Grange Hall School for the balance.

Yours sincerely,
Roberta Williams

ASTRO TELECO
Customer name: Mr. Steve Harper
Customer account number: 3728199
Invoice number: 011 -555-8725
August 5 (Bill period July 1- July 31)
Page 3 of 3

The balance of $417.93 must be paid in full by August 30. Failure to pay on time will result in a $30 late fee, and a payment of $447.93 will be required. Check should be made payable to Astro Telecom, PO BOX 2876, Milwaukee, Wl 53214. Please add your Astro Telecom account number to the memo line of the check. Bank transfers shouId be sent to account number 910- 346748-27899 at Midwestern Bank. Alternatively, certain Astro Telecom Service Centers are equipped to receive bill payments. Please see our Web site at www.astrotelecom.com for a list of participating locations.
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To: Steve Harper ([email protected])
From: Annabeth Williams ([email protected])
Subject: Recent Inquiry
Date: August 12

Dear Mr. Harper,

I am writing to you in response to your recent e-mail. I was very sorry to hear that you were unaware of the data roaming charges you were accumulating during your recent trip to Taiwan. As you mentioned in your e-mail, many older customers are not familiar with the complicated menus on some of the newer phone models, and we here at Astro Telecom do understand this issue.

It is normally the policy of our company to show no leniency for accidental data roaming charges, but in certain cases we can make an exception. Based on your data history, it is clear that this was a genuine accident, so we will waive the fee this time only. However, I advise you to become more familiar with your cell phone settings in order to avoid any similar mishaps in the future. Finally, I see that you did actually pay the full balance before bringing this issue to our attention. Accordingly, the roaming charges will be credited back to your mobile account on August 15. This will be deducted from your next bill on September 5.

If you have any further questions, please do not hesitate to get in touch.

Sincerely,

Annabeth Williams
Customer Service Manager
Astro Telecom

Great Adventure Tours

Great Adventure Tours offers fascinating tour options throughout Eastern Europe. Pick the tour that is best for you!

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www.greatadventuretours.com

BOOKING SUCCESSFUL

Congratulations, Angela Moseley, you will receive confirmation by e-mail shortly. If you don’t receive an e-mail within twenty-four hours, please contact us by e-mail at [email protected].

You have booked the following:

BOOKING REFERENCE: X169TL4

DEPARTURE DATE: March 1

TOUR: Balkan Journey

PARTICIPANTS: 2

TOTAL COST: $1,800 *

* AII payments can be reminded in full within a week of booking. After this time, you will be charged a 15% cancellation penalty.

Please close this window to return to the previous screen.
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To: ([email protected])
From: Angela Moseley ([email protected])
Date: January 1
Subject: Tour information
Attached: Confirmation page

Dear Customer Service Agent,

After looking through your brochure, I decided to book the Balkan Journey tour, and I made the reservation through your Web site two days ago. However, I have yet to receive a confirmation e-mail. I called my credit card company and verified that the amount has been paid in full, so I'd like to check that you have my reservation on file.

Additionally, I paid the full amount for tours for two people, but my travel partner can no longer make it. So, I would like to have the second payment back. I have included a screenshot of the Web site confirmation page that I got at the time of booking.

Please reply using this e-mail address or the number 555-933-7458 to let me know when the refund has been successfully processed.

Thank you very much,
Angela Moseley

Cardoza Toys Item Return Policy

If you want to return an item you bought from Cardoza Toys, you can file a claim for any reason within thirty days of the initial purchase. Items should be returned to Cardoza Toys in good condition and with all original pieces in working order. Customers with purchases less than $35 will receive a cash refund. Larger purchase, will be given a credit voucher worth the full amount of the product cost. This voucher can be redeemed at any time at any Cardoza Toys location.

To receive a refund, customers will need to complete a Customer Return Form and submit it online at www.cardozatoys.com/return. Forms must be submitted along with a copy of the original receipt. Once they have been received and processed, you will receive a confirmation e-mail or phone call in which you can arrange to have your product shipped back to the store where you purchased it.
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www.cardozatoys.com/return

Cardoza Toys
Customer Return Form

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To: Kirk Bentley ([email protected])
From: Derrek May ([email protected])
Date: November 3
Subject: Item return request A28

Dear Mr. Bentley,

I received your Customer Return Form, and I wanted to let you know that there is an issue with your request. You forgot to upload the required documentation with your claim. I cannot process any refund or exchange without it. Could you please scan and e-mail it to me? I can handle your claim afterward. At that time, we can make arrangements for you to return the product.

Regards,

Derrek May
Customer Service Agent, Cardoza Toys

To: Managerial Staff
From: Janice Litman
Date: October 10
Dear supervisors:

This notice is to make sure you are all aware that your performance reviews are due on October 12. All supervisors are supposed to assess the work of the interns in their departments by filling out an evaluation form. These evaluations will be used to determine whether or not we hire each of these temporary workers in a full-time capacity. Please be sure to return these forms to my office on the fourth floor before the close of business on the 12th.

Please remember also that these evaluations are not confidential, and will be shared with each of the employees that you are evaluating. I hope that your feedback will be both fair and constructive.

Thank you,
Janice Litman
Personnel Director
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Malinsky and Associates
Temporary Employee Performance Evaluation

Employee: James Drehe
Date: October 4
Position: Promotions intern
Department: Marketing
Evaluated by: Georgia Hawker

Comments:
Now that his internship period has ended successfully, I believe Mr. Dreher should be hired fulltime. He was likeable and a good fit for our department. However, because of his inexperience, he takes too long to complete projects. In the future, he should be more aware of how he spends his time while completing a task.
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E-MAIL MESSAGE

To: Georgia Hawker ([email protected])
From: James Dreher ([email protected])
Date: October 15
Subject: My employee evaluation

Dear Ms. Hawker,

The personnel director gave me a copy of my employee evaluation today. I was very happy that overall you are content with my performance in the company so far. However, it’s unfortunate that there is an aspect of my work that you are not pleased with. I am eager to improve myself whenever possible, so I’d like to schedule a meeting with you to hear your advice on how I can improve my weakest area.

Please let me know when you are available to meet.

James Dreher