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Question 1:
What requested item did Office World forget to provide in the invoice?
A. The specialty paper
B. The storage boxes
C. The padded envelope
D. The adhesive paper
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Compare items in the email and the invoice: I'd like to order some company letterheads on cream-colored paper, plain white paper, plastic cases, boxes for storage, and some sticky notes

=> Lack the sticky notes (adhesive paper)

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