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Question 1:
What is indicated in the second letter?
A. Mr. Cutler inspected the shipment himself.
Feedback Let me guarantee you that I carefully check all of our books myself I distinctly remember examining the volume in question when it arrived and again before it was packaged for shipping to you
B. Mr. Baskin’s items have not been mailed yet.
C. Mr. Baskin will receive a replacement soon.
D. Mr. Cutler will send the book to an expert for evaluation.

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