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  • What does Mr. O’Neil mention about the Mayan Riviera hotel?
Question 1:
What does Mr. O’Neil mention about the Mayan Riviera hotel?
A. It cancelled several planned daily activities.
B. It was fully booked during his recent stay.
C. It offered satisfactory levels of cleanliness.
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Look at the third passage, you can see that Henry O'Neil ticked "YES" on the category "Cleanliness of facilities" which means that he was satisfied with it => C is correct 

D. It needed improvement in regard to meal service.

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