To whom it may concern,
On July 27 th, I (65) …. High Skies Flight 725 from Glasgow, Scotland to Rio de Janeiro, Brazil. The flight itself was very pleasant. Upon arrival in Rio de Janeiro, I went through immigration and then went to collect my baggage. However, I was extremely (66) … to learn that my luggage was missing. I reported to your service desk that my baggage was missing. Then, I spent my whole week in Brazil without any luggage.
(67) ….
Since my luggage seems to have disappeared, I am submitting the enclosed list of what was lost in the luggage for reimbursement.
I hope to hear from you (68) … the next few days. Thank you for your attention to this matter.
Sincerely,
David Hoffman
