TEST 8 - full test - Practice Toeic | Englishfreetest.com

refer to the following e-mail.

To: Will Cowan ([email protected])
From: Clarice Pembry ([email protected] )
Date: May 4
Subject: Your Business Details

Dear Mr. Cowan,

This is a courtesy e-mail to ensure that the details we have in our online business directory are complete and up-to-date. We have your business address listed as 129 Maple Street, and the telephone number as. Please notify us if (135) ____ has changed.
Also, if you have not (136) ____ signed up for our new monthly newsletter, I would encourage you to do so through our Web site. The newsletter brings you information about business networking events in your area.
Finally, your original (137) ____ was placed before we made changes to our site to allow images to be uploaded. (138) ____. You can do this by adding pictures of your business, products, or previous work projects. If you have any questions, please do not hesitate to contact the client services team directly at 555-7734.

Sincerely,
Clarice Pembry
Client Services Representative
Group One Networking

refer to the following e-mail.

To: Derek Nedry ([email protected])
From: MelissaDickens ([email protected])
Date: January 12
Subject: RE: Zoltan P550 washing machine

Dear Mr. Nedry,

I received your e-mail regarding the problems you are having with your new Zoltan P550 washing machine. According to the description you (143) ____ I am certain that this is not a serious technical fault. On occasion, the rubber door lining on that model becomes folded. (144) ____ . It is a minor issue and I’m sure you will have no difficulty (145) ____ it yourself.
All you need to do is ensure that the rubber lining is flattened and the door is firmly closed prior to (146) ____ the Start Cycle button. This should stop the leaks that have been occurring from time to time.

Please contact me again if this does not solve your problem.

Best regards,
Melissa Dickens
Customer Service Advisor
Zoltan Appliances, Inc.

refer to the following letter.

Virginia Flagstaff
Southern Flowers magazine
Atlanta, GA 30608

May 2

Andrew Wakefield
129 Birch Lane
Athens, GA 30608

Dear Mr. Wakefield,

I am writing to tell you that we were really impressed with the stunning photographs of the Dutch tulip fields that you recently submitted to our magazine. Thank you for taking the time to contribute to our publication. My co-editor and I both agreed that your pictures are exactly what we are looking for, and we would very much like to use one of them on the front cover of our June edition. Please find enclosed an example of the proposed layout for next month's issue. I have enclosed a photo release form with this letter. Please fill it out and return it to us to provide an official record of your permission.

Since starting to include submissions from avid readers such as yourself last year, we have experienced a 30% boom in subscription rates, meaning that we are distributing more copies of Southern Flowers than ever before. As part of our aim to become one of the leading recreational gardening publications, we have decided to help finance the 5th Annual Atlanta Flower Festival this summer in order to publicize both the event and our own publication. To show our appreciation to our loyal readers, all subscribers will be entitled to a 50% discount on entry passes to the festival. Details about the offer will be provided at a later date.

Thank you once again for your submission, and I hope to hear from you soon regarding the front cover.

Verginia Flagstaff
Chief Editor, Southern Flowers

refer to the following form.
 

Marvel Gym

1258 Beechwood Avenue, Sayreville, NJ 08872

Member name: Christina Bane

1. How long have you been a member of Marvel Gym? 2 years
2. How did you initially learn about Marvel Gym?

[ ] Mail flyer [ ] Newspaper / magazine advertisement [ X ] Internet search engine
[ ] Personal recommendation [ ]Other _________________

3. Please rate the following on a scale of 1 (poor) to 10 (excellent):

4. Would you recommend Marvel Gym to a friend? Yes
Comments: During peak hours, I often have to wait up to 45 minutes for a machine because there isn't enough equipment to accommodate all the members. I have not taken any classes myself, but I have heard positive comments about them from others.

Thank you for taking the time to fill out our member survey. We appreciate your feedback and we will use it to improve our services. All members who submit this completed form will be given a complimentary Marvel Gym tote bag.

refer to the following online discussion.

Rowan Garcia
8:02 A.M.
Welcome back, Caryn! How was the conference on International Business Regulations?

Caryn Clark
8:03 A.M
It was incredibly informative! It was a long trip to get to the U.K., but it was worth it. I attended a lot of useful lectures throughout the week.

Earl Stefanski

8:05 A.M
I reviewed the conference program, and it looks like those experts covered several topics that are relevant to our corporation.

Caryn Clark
8:06 A.M.
They did! We've been planning to expand into Europe for a few years. At this conference, I learned a lot about the differences between European and American corporate regulations.

Rowan Garcia
8:07 A.M
That is precisely why I was disappointed that we couldn't send more people.

Caryn Clark
8:08 A.M
I understand. It was an expensive conference. I'll be delivering a 8:08 A.M. presentation next week that summarizes the lectures I attended, but think next year we need to send more people.

Earl Stefanski
8:10 A.M.
Where is the conference being held next year? If it's closer then we can discuss it.

Carýn Clark
8:11 A.M.
It'll be here in the U.S., in Seattle, which eliminates the travel costs. I strongly recommend that most members of our department go.

Earl Stefanski
8:13 A.M.
Okay. I'll get things started. If I file an expense request before next year's budget is created, we'll be more likely to get approval.

SEND

refer to the following review.
 

Book Review: On the Tightrope

By Monica Lohr

Best-selling novelist Ken Wrigley triumphs again with his latest book, On the Tightrope, the second installment of the popular Annie Harrison series. The plot grips the reader from the very first page. When a famous pop star goes missing, Detective Annie Harrison is assigned to the case. But her journey to find the truth behind the disappearance leads her to a mysterious underground society. The story's twists and turns will leave you guessing until the dramatic ending.

The book was a pleasure to read, and I especially loved Wrigley's creation of one-of-a-kind characters, who I was thinking about long after I had finished the book. -[1]- However, a portion of Detective Harrison's background is given in the previous book in the series, An Open Door, so I recommend reading that one before going on to On the Tightrope. -[2]-Wrigley's publisher has hinted that the final book in the trilogy, No Way Out, will be released as early as next year, but very few details have been provided.

-[3]- Wrigley has been doing book signings across the U.S., and on May 1 he plans to hold a live online session, during which fans will be able to chat and ask questions in real time. Wrigley will also attend the awards banquet for the National Writers Association on May 13. -[4]- He has been nominated for three awards.

refer to the following e-mail.

To: Gaspar Papin ([email protected])
From: Jerome Gagne ([email protected])
Subject: Greetings
Date: April 13

Dear Mr. Papin,

I am the co-founder of the St. Mary's Trust, a nonprofit organization based out of Orlando, Florida. I have actually been following your work for quite some time, and I have attended several of your speeches. -[1]- I think you would be an ideal person to talk to about our plans. We wish to help the people of Honduras by opening a facility there in August.

We would like to model our center on your Haven of Hope facility based in Haiti. Specifically, we aim to create three residential centers. -[2]- Our Sunrise residence building will provide shelter for 250-300 children up to the age of 16, the Horizon building will accommodate up to 200 male residents, and the Daylight building will house up to 200 women. Also, our soup kitchen will operate in the Sunrise building from 10 A.M. to 2 P.M., and from 7 P.M. to midnight every day of the week.

I would really benefit from your expertise, and that is why I would like to request that we meet at your facility next month. I will be visiting the country anyway to conduct more research at additional centers, but I would most like to hear what you have to say. -[3]- Your help would be greatly appreciated.

I hope you can find time in your busy schedule to meet with me. -[4]- Please let me know at your earliest convenience.

Sincerely,
Jerome Gagne

refer to the following article and e-mail.

Stevenson Takes Home Prestigious Award

November 8 - At the annual awards ceremony for the Society for Building Planning and Design (SBPD) on November 5, architect Alejandro Stevenson was honored for his exceptional contributions to the field.
Stevenson has accomplished a great deal in his relatively short career. After completing a degree from Montgomery University in 2005 he was hired by Keenan & Lusk. During his tenure there, he further developed his craft under the direction of Scott Powell, who was instrumental in bringing Stevenson's talent to light. Five years ago, Stevenson left Keenan & Lusk and stopped working for medical reasons. However, he returned to the industry two years later and founded his own practice-Astev, Inc. His first two buildings, the Flynn Fashion Institute and the Terrell Finance Center, received critical acclaim. These achievements launched him into the public eye, and he was soon commissioned for what became his most remarkable work to date- the majestic Straford Opera Hall. Construction of the hall was completed on May 18 of this year, and the grand opening of the building was held on May 21.
Following the success of the Straford Opera Hall, Stevenson was asked by reporter Isaac Perkins, from the magazine, Beyond Design, how he was handling his rapid rise to fame. According to the article, he responded with his usual modesty. "The fame belongs to the buildings," he said. "I am merely the path through which they are brought to life."
Stevenson's next building project is yet to be determined, but he has announced plans for a book of photographs highlighting what he regards as the most inspirational and influential structures in the country.

_____________________________

To: Astev Inc. ([email protected])
From: ArmiMatilla ([email protected])
Date: November 18
Subject: Job Posting #48592

To Whom It May Concern:

I saw your November 16 job posting on Artists Network for a lead photographer for Mr. Stevenson's upcoming book. Attached you will find my résumé and a collection of my best photographs. I think you will agree that I have an extensive technical background in this particular field as well as an ability to capture the essence of the building without any words.

I actually had the opportunity to meet Mr. Stevenson at the grand opening gala for the Straford Opera Hall. I was moved by his passion for his work, and it would be an honor to collaborate with him on this project. Thank you for your consideration.

Kindest regards,
Armi Matilla

refer to the following letter and e-mail.

January 14

Mr. Les Farnan, Operations Director
PT Medical Supplies
4400 Ridgeway Road
Cincinnati, OH 45201

Dear Mr. Farnan,

I'm writing in regard to your consultation with our representatives last week. As you may remember, our company, AGP Group, is a government-sponsored organization that specializes in examining public sector workplaces to determine the areas in which energy efficiency and staff productivity can be improved. This is to help organizations such as yours cut energy costs, increase work output, and ultimately save money. It is estimated that after taking the steps recommended in an analysis from our experts, companies are able to reduce their energy expenditure by an average of 27%.

During the in-person appointment, in which you expressed an interest in receiving an analysis, you informed our representatives that the last week of January would be the optimal time for our staff to visit. After checking our schedule, I can confirm that these slots are not currently booked. We estimate that we will need to visit your property for three days in order to complete our analysis, so we plan to visit from January 28 to January 30. Please ensure that all members of your staff are at work on those days in order to undergo mandatory procedural training.

Regards,
Toby Daulis
Chief of Operations AGP Group

_____________________

To: Toby Dawks ([email protected])
From: Les Farnan ([email protected])
Date: January 18
Subject: Energy analysis

Dear Mr. Dawks,

Thank you for your letter about conducting an energy analysis of our offices and manufacturing facility. I am sure that your services will be useful in helping us run our operations in a more energy-efficient way. After a discussion with my personnel director, we have agreed that the proposed dates suit us well. Sometime next week, I will send you copies of our electricity and heating bills for the past 3 months, as previously discussed.

However, a slight problem exists in that several members of our staff are booked to leave early in the morning on the final day of your visit to attend a lecture series in Indianapolis, and will thus be unavailable to receive the mandatory training that day. Would it be possible to ensure that the staff training occurs on the first two days of your visit?

Thanks,

Les Farnan
Operations Director
PT Medical Supplies

refer to the following advertisement, notice and article.
 

Black Melon Theater presents

Joe Bernard's Hannah

The Black Melon Theater is proud to present Hannah, the latest musical by acclaimed composer Joe Bernard. Set in Europe in 1915, Hannah tells the heartbreaking story of a young woman whose husband leaves to fight in the war. The musical features an all-star cast that includes Latonia Nolte, Tobias Zubarev, Florian Patina, and Rebekah Breton, who plays Hannah herself.

In addition to the acting, you'll be sure to love the music in this production. Ranging from slow and moving to upbeat and exciting throughout the play, you'll constantly be wondering what will happen next!

We will be holding performances of the play throughout all of December and January. Tickets will surely sell quickly for this performance, so be sure to buy them soon! Ticket prices are: VIP Box $233, Mezzanine $216, Orchestra $188, and Balcony $103.

Visit our theater to buy your seats for opening night and the performances that follow. You can also check out www.blackmelontheater.com to look at photographs and read biographies of our remarkable cast.

_____________________

Opening Night Notice to Theatergoers

Saturday, December 1, 8 P.M

If you are a regular theatergoer, you are already aware that entering the theater after the performance has begun can disrupt both the artists performing and your fellow audience members. As this is a sold-out performance, it is our standard policy that latecomers to the theater cannot be seated until the first half of the play has ended before intermission. At this time, all ticketholders can purchase refreshments before returning to their seats. Latecomers can be seated during this interval to watch the second half of the play.

______________________

A Review of Joe Bernard's Hannab
Shay Brooke, Entertainment Editor

As a Joe Bernard fan, I was extremely excited to see his newest production on December 1. However, I am disappointed to report that the musical did not quite meet my expectations. In my opinion, Bernard tries to reflect too much by telling Hannah's story at the same time as the play also follows her husband in the war. It feels like two different plays in one and it was hard to follow.

In spite of the plot failings, however, the production is quite spectacular. My favorite part was the elaborate stage design, but the acting was also impressive. The entire cast is fantastic, and in particular the performance of the lead character undoubtedly stole the show.

The play is very entertaining, and overall I recommend that theatergoers buy a ticket to see it.

refer to the following memo, schedule and e-mail.

To: Team managers
From: Tammy Guerra

As you are all aware, nearly every department in our company interacts at some point with clients. These interactions regularly involve the delivery of business presentations, proposals, and project summaries. Unfortunately, however, we recently received some negative feedback from prospective clients about the quality of these presentations. Therefore, we are going to implement a series of training sessions to teach everyone how to communicate more effectively and how to develop more detailed and engaging presentations.

Each department has been assigned a training date. Sessions will be conducted in either second- or fourth-floor conference rooms. The second-floor conference room is bigger and will be used to accommodate the largest team. I will lead all sessions myself, except for one that is being held while I will be out of town to meet with a client. I've asked the employee with the best sales record to lead that session while I am away. Obviously, he knows a few things about how to talk to clients. The schedule is only tentative right now. So, if necessary, it can be adjusted. I have attached it to this memo. Please contact me by e-mail at [email protected] if you have any concerns with it.

Thank you,
Tammy Guerra

_____________________
 

Presentation Skills Training Schedule

*Please inform your teams that all employees are expected to be at their assigned sessions. Attendance will be taken.

_____________________

To: Tammy Guerra ([email protected])
From: Eric Mahoney ([email protected])
Date: April 10
Subject:Presentation session

Good morning, Ms. Guerra:

Thank you for distributing this morning's memo. I think it is very wise to ensure that each department enhances its presentation skills. I am looking forward to the training, but I hope it can be postponed for my team. As you may be aware, our publishing house recently bought the rights to a large number of French books that we intend to translate and publish in English. My team needs to put together a plan regarding this project. We are presenting this plan to the director on April 18 and I think it would be beneficial if we could go through the training before then. That way, we could incorporate what we've learned. Therefore, rather than having my team's training session on April 19, as scheduled, would it be possible to move it before the presentation?

Please let me know if this is agreeable to you.

Eric Mahoney

Red Rock Leather Goods

Thank you for purchasing a leather product from Red Rock Leather Goods. We manufacture all of our products to meet the highest quality standards and pride ourselves on excellent customer service. All of our products are individually and meticulously made by skillful craftsmen. We offer a lifetime guarantee that covers all defects in craftsmanship except normal wear and tear. We will repair or replace any pieces due to our fault for as long as you own your Red Rock product.

If your Red Rock product is not under warranty, we offer repairs at the following rates:

The warranty is non-transferable and covers only the original purchaser. Additionally, the sales receipt is necessary to validate your warranty and receive service. This warranty does not apply to products purchased from second-hand stores or unauthorized dealers.

==============================

Red Rock Leather Goods

Repair Request Form

Name: Melisa Perkins
Date: February 28
Address: 458 Center Circle Drive, Chicago, IL
Product: Coco TX Handbag

Description of repairs to be made:
I bought this item last year from a Red Rock Leather Goods store in Chicago, IL. However, after just six months, fine zipper became jammed and no longer opens or doses. Because this is a manufacturing defect, I assume it will be covered by the warranty. I have been a regular customer of Fed Rock Leather Goods for 12 years, and this is the first time I have had a problem.

I have read and agree to all the terms concerning returns and repairs. I certify that this product was purchased at an official Red Rock Leather Goods store and that I am the original purchaser of this product.
Signature: Melisa Perkins
Date: February 28

Note: It may take some time for your product to be returned to you. If you have any questions, please call US at 812-555-8541.

===========================

Dear Melisa Perkins,
Thank you for submitting your request for repairs to your Red Rock Leather Goods Coco TX Handbag. We have received and inspected your item and documents and concluded that it falls within our warranty. It is scheduled to go in for repair this coming week. Once it has been returned to working order, we will express mail it to the address you provided in your Repair Request Form. I would like to thank you on behalf of Red Rock Leather Goods for your 12 years of patronage and apologize for any inconvenience the failure of your Coco TX Handbag has caused you.

Sincerely,
Cheryl Timmins
Customer Service Specialist
Red Rock Leather Goods