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Question 1:
What can be inferred about Mr. Lannert?
A. He tracked the progress of his shipment.
B. He signed for a delivery at home.
C. He paid for his order in cash.
D. He showed identification at the post office.
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In the third passage, there is information "My package arrived on time, and I went to the post office to pick it up as instructed". Meanwhile, in the second passage, it says that "Please pick it up at the post office at 123 King Street. Present this card, along with a piece of government-issued photo ID, within 15 calendar days to pick up your item" => D is correct 

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