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Question 1-5:

To: Ryan Crisp <[email protected]>

From: Jessica Peabody <[email protected]>

Subject: Managerial Position

Date: September 9

Dear Mr. Crisp,

After careful consideration, the board of directors would like to offer you the position of manager of the IT Department at the YTP Corporation. We want you to start as soon as possible but no later than October 1.

Your starting salary will be $74,000 a year, and you will be paid twice a month. You will receive a comprehensive benefits package (please download the attachment to see what you qualify for) as well as 2 weeks’ paid vacation, 6 sick days, and 3 personal days a year.

In your position, you will be responsible for the daily operations of the IT Department. This includes, but is not limited to, the hiring and firing of employees and the managing of the departmental budget.

We request that you respond to this offer within 2 days. Please let me know if you accept our offer or not.

Sincerely,

Jessica Peabody

Manager, HR Department

YTP, Co.

______________________________________________

To: Jessica Peabody <[email protected]>

From: Ryan Crisp <[email protected]>

Subject: Re: Managerial Position

Date: September 10

Dear Ms. Peabody,

Thank you for your offer of employment. I reviewed the benefits and am pleased with them, but the salary you are offering is too low. At the second interview I attended, I was assured that I would receive a salary no lower than $85,000 a year. Accepting the job at YTP means that I will have to move my family to a state with a higher cost of living than the one I currently reside in. Since I make $70,000 a year now, there is no incentive for me to accept the position unless my salary demands are met. Therefore, I conditionally accept the offer. If you raise my pay the above-mentioned number, I can begin the moving process and start work on September 24. If you cannot match that number, then I am afraid I must reject your offer.

Sincerely,

Ryan Crisp

______________________________________________

To: All Employees, IT Department

From: Helga Martinez, Assistant Manager, IT Department

Subject: Ryan Crisp

Date: September 21

It is my pleasure to announce that we finally have a new head of the IT Department. Ryan Crisp has accepted the job and will begin his first day of work next Monday. Mr. Crisp attended the University of Texas, where he double-majored in physics and economics. After graduating, he worked at Fairmount Manufacturing for three years and then Haverford, Inc. for four years. His last place of employment was the Landers Company, where he worked for three years.

On Monday at 10 A.M., we are going to have a reception for him. Everyone in the department should attend. We will also have lunch together at Benson’s at noon. Please don’t bother Mr. Crisp with your problems on the first day of work. He’s going to be meeting with each of you individually on Wednesday and Thursday, so you can discuss any issues or projects you’d like to work on with him then.

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Question 1:
What does the position of IT Department manager require a person to do? .
A. Handle financial matters
Feedback

Information: In your position, you will be responsible for the daily operations of the IT Department. This includes, but is not limited to, the hiring and firing of employees and the managing of the departmental budget.

B. Conduct scientific research
C. Promote employees
D. Assist with transfers
Question 2:
What does Ms. Peabody send to Mr. Crisp?
A. A contract to sign
B. A resume to look at
C. A file to read
Feedback

Information: please download the attachment to see what you qualify for

D. A budget to examine
Question 3:
What does Mr. Crisp need before he accepts the position?
A. Financial compensation for moving
B. $11,000 more for his annual salary
Feedback

Information in the first email: Your starting salary will be $74,000 a year

Information in the second email: I was assured that I would receive a salary no lower than $85,000 a year

=> Mr. Crisp needs $11,000 more for his annual salary

C. One more week of paid vacation
D. Assistance setting after moving
Question 4:
According to the memo, what is NOT going to happen on September 24?
A. Employees will have a meal together.
B. A new employee will begin working.
C. A special reception will be held.
D. Individual meetings will take place.
Feedback

According to the second email, September 24 is the day Mr.Crisp starts work. Based on the memo, we see his first day of work next Monday.

On Monday at 10 A.M., we are going to have a reception for him. Everyone in the department should attend. We will also have lunch together at Benson’s at noon.

He’s going to be meeting with each of you individually on Wednesday and Thursday => D is the correct answer

Question 5:
What is suggested about Mr. Crisp?
A. He has already met all of his colleagues.
B. He will go on a business trip in October.
C. He will receive an annual salary of $85,000.
Feedback

Information in the second email: Ryan Crisp said that there is no incentive for me to accept the position unless my salary demands are met

Information in the memo: Ryan Crisp has accepted the job and will begin his first day of work next Monday

=> Ryan Crisp's salary demands are met, he will receive an annual salary of $85,000.

D. He has several projects he wants to work on.

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