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- To: Ken Alberts From: Clarissa Pierce Date: June 13Subject:Shipping ContractsHello Mr.
Question 1-5:
To: Ken Alberts From: Clarissa Pierce
Date: June 13
Subject:Shipping Contracts
Hello Mr. Alberts,
I am writing on behalf of my company, Action Services. Our company specializes in creating personalized flower arrangements, gift baskets, and novelty gifts. Recently we have been going over our books and realized we were paying too much to our current shipping company. We would be interested in offering you the opportunity to take over our account if you could provide US with some competitive rates. I have included a recent invoice of shipping costs with our current carrier, Express Corp. If you feel that you could beat their prices, we would like to try to work with you. Please let me know what you think.
Sincerely,
Clarissa Pierce
Account Manager, Action Services
==========================
To:Clarissa Pierce
From: Ken Alberts
Date: June 14
Subject:Shipping Contracts
Dear Ms. Pierce,
Thank you for contacting US at Emergent Solutions. I have taken a look at your invoice from your last bill from Express Corp. and I believe that we can beat their prices. I would be happy to send over my account director to try to tailor a delivery package that is perfect for your needs. Since most of the shipping that you do is within the state and composed of relatively small items, I believe our express courier service will be perfect. We use fuel- efficient hybrid vehicles to run our small deliveries and are able to pass the savings on to our customers. As the Account Director, I look forward to working with Action Services in the future.
Sincerely,
Ken Alberts
=========================
To: Ken Alberts
From: Clarissa Pierce
Date: June 16
Subject:Shipping Contracts
Mr. Alberts,
This sounds amazing! You have no idea how much it means to our company that you are using environmentally responsible transportation. Action Services was originally formed by a collection of Environmental Studies students at City College here. Everything we do is ethically sourced and recyclable. We can’t wait to meet with your team.
Best,
Clarissa Pierce
Account Manager, Action Services
Question 1:
Why did Action Services contact Emergent Solutions? A. They needed new customers.
B. They were spending too much on shipping.
C. They wanted to expand their operation.
D. They wanted to ship internationally.
Question 2:
What is indicated about Action Services? A. They care about art.
B. They are concerned about the environment.
C. They need to sell more packages.
D. Their old delivery service delivered packages to the wrong address.
Question 3:
What job does Mr. Alberts have? A. President
B. HR manager
C. CEO
D. Account director
Question 4:
What kind of business is Action Services? A. Technology consultants
B. Leadership experts
C. Hotel and resort specialists
D. Florist and novelty suppliers
Question 5:
According to the e-mails, what can you infer? A. Emergent Solutions offers cheaper shipping costs than Express Corp.
B. Emergent Solutions will likely not be efficient.
C. Emergent Solutions has a business ethics at odds with Action Services.
D. Action Services is in debt.
These questions are from this test. Would you like to take a practice test?
Test 25- full test- Toeic part 1 - Practice Toeic | Englishfreetest.com
Some questions from the same exam
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Museum Visit 10:00 A.M Lunch 12:30 P.M Nature Walk 1:30 P.M Theater Performance 4:00 P.M 
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- Weekly _____ of the facility help to ensure that minor maintenance issues are discovered and resolved early.
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- Date: August 22
To: All Sales Team Members
From: Melinda Lackey,Sales Manager
Subject: Rental Policy
For some (1)_____, we allowed sales reps to pay for their car rentals up front with their personal cards or cash and then be reimbursed later. This is no longer the policy. It has not been the policy for over two months now. As of June 15, all payments for rentals were supposed to have (2)_____ with the company card that was assigned to each of you. Larry in accounting has informed me that he has received 6 different reimbursement forms since then. I have gone ahead and allowed Larry to process those 6 forms. (3)_____. I’m sorry for the (4)_____ tone, but everyone was asked to do this in July. If you have any questions, please contact me directly. Beverly Boutique: Sales Assistant Position
Our boutique is looking for enthusiastic candidates for our sales assistant position. (1)_____. Previous experience in a similar position is preferred, but not necessary. Organizational skills is also a must, as well as some experience with computer use. Most of all, we need someone who is personable, someone who can make customers feel (2)_____ , and someone who is passionate about fashion. Duties will include serving customers, taking inventory, and minor jobs around the boutique such as sweeping and locking the doors at closing time. Payment will be by sales commission which gives employees more (3)_____ to serve their customers as best they can. Hours will be flexible. For more information, please visit our website.
If you (4)_____ in the position, please send your resume to Rita at [email protected]- October 09
Bob Prosser
342 Winkler Ave
Fairbanks, AK 20037
Dear Mr. Prosser,
The information that you (1)_____ about changes to the hunting permit scheme has been enclosed. Please note that each permit must be filled out and applied for separately. When filling out your application, you must mark all answers clearly and with a black or blue pen.
Please do not use cursive script, print only. Each application (2)_____ enclosed in its own envelope and received before the applicable deadline. (3)_____. Because of this, you must plan your submissions in a timely fashion to make sure that you receive your permit while the applicable season is still open. I hope that the information (4)_____answers all of your questions. Take care and happy hunting.
Sincerely,
Shirley Horn
Executive Secretary
Department of Wildlife
Fairbanks, Alaska 31009 Handy Maids Home Service
Call us at 555-1244
Handy Maids Home Service (1)_____ professional cleaning services for your business or home. We steam vacuum carpeted areas, polish hard-wood flooring, wipe away all traces of dust and dirt in hard-to-find areas, and clean out clutter. Our (2)_____ service is second to none in the tri-state area. We provide a one-day service after estimations are calculated. (3)_____, we provide weekly and monthly services for customers who request it.
The cleaning products we use are environmentally friendly and pet and child safe. (4)_____.
Please visit our website at www.handymaids.com or call US for more information.- April 4
Paula Lynch
344 Culler Boulevard
Ellie, MN 42195
Dear Ms. Lynch,
We are pleased that you have accepted our request to give a presentation at this year's Conference for Second Language Education. As you know, this conference will gather teachers of German, French, Chinese, and many other languages in one place to share classroom techniques and approaches. Aside from attending workshops and seminars, attendees will have ample opportunities to converse and network at a variety of events. This is an opportunity not to be missed.
This year's conference will be held at the Wilson Convention Center in Salem, Oregon. It will begin on Thursday, July 12, and last through Sunday, July 16. If requested, a laptop and other equipment can be loaned to speakers to be used during the conference. Any borrowed supplies must be returned on the final day of the conference. In addition to your payment for speaking, all speakers are also allowed to attend any other workshops and seminars free of charge.
Please notify us of your detailed travel itinerary. One of our staff members will arrive in a car at the airport to meet you and give you a ride to the venue. Please call our office at (456) 555-1345 to give this information before April 10.
We are looking forward to seeing you at the conference.
Sincerely,
Dirk Klein
Conference Organizer TriStar Sports Gear
5477 Fairmont Avenue
Bemidji, MN 56634
218-555-3412
www.tristarsportsgear.com
Summer sale from July 1 to July 14
The school year has ended and summer has arrived, stop by Tristar Sports Gear and take advantage of our huge annual summer sale beginning this Friday. Now is the time to get ready for summer fun. We will be selling jerseys from your favorite sports teams for 20% off the original price. Also, if you buy two pairs of athletic shoes, you can get the third pair at half price. There is much more on sale, so please see the sale list on the back page.
* Bring this flyer to our store and you can get a 10% discount on all kinds of balls.- @PS@/kstoeic/images/6633839_1564545944945.png@PE@
- September 8 — [1] - This comes as a relief for residents on both sides of the Canadian and American borders as many shoppers from Lockland often take the one-and-a half-hour drive into Canada to shop at the Cashco warehouse there. - [2] - This usually results in long waits at the border and a very crowded Canadian Cashco with more than half the shoppers from across the border. Many Canadian residents of Brentwood are resentful of the large crowds in their tiny town and Lockland residents have complained that the closest American Cashco is located almost 5 hours away. - [3] - "I'm very excited," said Lockland resident Janice Burrows. 'T heard it'll be huge. Maybe Canadians might start coming here to shop. But all kidding aside, we've been petitioning for a branch here for a long time." - [4] - The new Lockland Cashco is rumored to become one of the largest warehouses in America with full petrol service, pet center, restaurant, cafeterias, garden center, and medical clinic.
Bandit Pharmaceuticals
255 Highway Road
Boston, MA 48573
April 23
Mr. Timothy Jean
6844 Sylvia Place
Fresno, CA 97658
Dear Mr. Jean,
We at Bandit Pharmaceuticals are delighted you have accepted the position of research assistant. You will begin work on May 5. The first day will be an orientation for all new hires with a workplace safety workshop, a seminar explaining your responsibilities on the job, and a tour of the facilities. -[1 -
Because you are coming in from out of town, we would like to make your move as smooth a transition as possible. We understand that you will be arriving on April 29th and staying at the Boston Family Inn for a few days. The inn is about a 10-minute taxi drive to the Bandit Pharmaceutical Headquarters. -[2]- You can go to the front desk at the main lobby and ask for Ms. Jenna Rhimes in human resources. She will help new out-of- town employees settle into the city and answer any questions you may have. I have also attached telephone numbers for places and organizations that may be relevant for your move here. -[3]-
If you have any further questions or concerns, please feel free to call me at 555-1234 during my office hours Mondays to Fridays from 9:00 A.M. to 7:00 P.M. -[4]- Best of luck with your move here and I will see you on May 5.
Sincerely,
Joan Noonan
Human ResourcesCenterville County Shelter to Hold Marathon to Raise Money for the Homeless
A walking marathon will be held in Centerville County next Saturday. All proceeds from the event will be donated to the Centerville County Shelter. It is a public institution that provides food, lodging, and support services to the homeless, the elderly, and anyone in need.
This will be the second time the event will be held, and organizers expect more participants than they had last year. This event is open to children and adults of all ages. However, children must be accompanied by an adult family member at all times.
Centerville County Shelter was founded in 1981 with the mission of alleviating the hardships of homelessness, poverty, and hunger.Molly Who wants to go to the victory parade tomorrow with me? Susan I will! I have been following this team all season! The games have been the best. And maybe their quarterback is the best the school has ever had! It will be a great opportunity to network and promote our new brand of beer, Winner's Ale! Jeff That might be fun. But I worry about our competitor and their contracts with the University and the stadium sponsorship. Molly Ahhhhhhh.True, I didn't think of that... Well, we could do it "off the record"... Hahaha. Susan Yeah right, if corporate finds out, we will be fired for sure... Or worse. Jeff True true, but I still want to see the game and at least analyze our competitor's marketing strategy. Susan Good point Jeff; we will go but you better keep your mouth shut. Jeff Thanks Susan, I will, so we'll all go and take notes right? - 19:01
Sylvia: What movie are we going to?
19:08
Jason: The one we agreed on last night!
19:08
Phyllis: Yeah, it looks sooooo good! I love horror movies!
19:20
Bern:!!! What do you mean?? I thought we decided on a comedy, the new one!
19:21
Sylvia: That's right! The comedy with Ruffle Yellow Beard, the famous mime!
19:25
Jason: Comedy? I thought horror too, but I do love Ruffle Yellow Beard. I'm in!
19:35
Phyllis: OK, comedy it is. Meet you outside the theater at 10:00 P.M. SHARP! Lichtenberg Air
September 24
To our passengers:
Beginning October 1, Lichtenberg Air will ask passengers to pay an extra 20 percent in baggage fees. As you know, the reason for this increase is because of the rising fuel costs. We regret that the baggage fees have to be increased.
However, passengers are still allowed to have one carry-on bag free of charge. We would also like to emphasize that this has been the first increase in baggage fees for Lichtenberg Air in ten years.
As always, our goal is to provide safe and reliable transportation at a reasonable price. As the price of fuel lowers, we expect to eliminate the fee increase.
We thank you for choosing Lichtenberg Air.Brixton Science Journal
On March 3, famed archeologist Douglas Price will be presenting on the results of his year-long excavation of ancient burial sites in Egypt. The presentation will be held at the Brixton Public Library beginning at 6:00 P.M.
Attendees are encouraged to come early in order to view some ancient Egyptian tools and instruments that will be on display. These precious items were retrieved by Mr. Price during his expedition to Egypt, and they are truly one of a kind. They are believed to have been used for farming by ancient Egyptian people.
Those who want to attend can reserve a seat by visiting www.brixtonlibrary.com. You can also find more information concerning Mr. Price’s most recent research on the website.Blackrock Education Foundation
HOME ABOUT NEWS RESOURCES CONTACT February 10
Language Scholarship
The Blackrock Education Foundation would like to announce that we will begin taking applications for the 24th German Language Scholarship starting March 10 and ending on March 31. Applicants from diverse backgrounds are encouraged to apply. To qualify for the scholarship, applicants must:
- be currently enrolled in a master's program
- prove advanced proficiency in the German language
- submit a complete health check
- submit a recommendation from a previous language instructor
The German Language scholarship is intended for students who already speak German at an advanced level. Therefore, this scholarship is for students who plan to use the German language to study in Germany in the near future.
Recipients of the scholarship must complete monthly progress reports, submit all monthly expenses to the foundation, and maintain a B+ grade average.
Applications can be downloaded under the RESOURCES tab on our website. Please submit all necessary materials to Mr. Hans Richter, Blackrock Education Foundation Director. The address is 459 Pearson Road, Chicago, IL 60616. The review and selection process will take approximately two weeks. Any application with incomplete or missing documents will be rejected without exception. Results will be released on April 15.
===========================
To: Clint Porter
From: Hans Richter
Date: April 15
Subject: Blackrock Scholarship
Attachment: scholarship information
Dear Mr.Porter,
I would like to congratulate you as a recipient of the 24th German Language Scholarship. As a recipient of the scholarship, your travel expenses to Germany, tuition fee, and living expenses will all be supplied for the duration of one year. Attached is a booklet containing information on scholarship regulations and requirements. Please make sure to read it carefully. If you have any questions or concerns, feel free to contact me. I will be e-mailing you within the next week with specific details for how to prepare for your upcoming studies.
Thanks,
Hans Richter
Director,
Blackrock Education Foundation
(/[email protected]/[email protected])Sunny Day Cleaning
The only choice for your professional cleaning
Bill to
.
.Randall Auto Body
957 Pacific Trail Rd.
Troutdale, Oregon 97055Invoice #: 2348 Date: March 3 Date Description of Service Amount February 5 Full-office cleaning (Including: 3 rooms, 2 bathrooms, windows, carpet deep clean, furniture) $95 February 5 Full-office cleaning (Including: 3 rooms, 2 bathrooms, windows, carpet deep clean, furniture) $95 Total: $190
*Payments received after April 1 will be subject to a $20 late charge.
Sunny Day Cleaning
283 Main St.
Troutdale, Oregon 97055
Questions or Additional Services: Please call 1-345-737-2209.
===========================
March 8
Dear Sunny Day Cleaning,
I received your invoice for the services we received in February, which 1 have to say were excellent. I see we were charged $95 dollars for each time you serviced our offices. This is what we had initially agreed upon and have been paying for your services since last j year at this time. However, Rod Sanford told me we’d be receiving a $5 discount each time you visited us because we have arranged for you to clean our other location just off 1 of Hwy. 26. He said that this new price would be starting in February. I have included a copy of the e-mail Rod Sanford sent me. Could you please adjust the price to reflect the new agreement and send US a new bill? I’d appreciate it. We look forward to seeing you again.
Thank you for your assistance,
Patricia Collins
Manager
Randall Auto Body- To: Ken Alberts
From: Clarissa Pierce
Date: June 13
Subject:Shipping Contracts
Hello Mr. Alberts,
I am writing on behalf of my company, Action Services. Our company specializes in creating personalized flower arrangements, gift baskets, and novelty gifts. Recently we have been going over our books and realized we were paying too much to our current shipping company. We would be interested in offering you the opportunity to take over our account if you could provide US with some competitive rates. I have included a recent invoice of shipping costs with our current carrier, Express Corp. If you feel that you could beat their prices, we would like to try to work with you. Please let me know what you think.
Sincerely,
Clarissa Pierce
Account Manager, Action Services
==========================
To:Clarissa Pierce
From: Ken Alberts
Date: June 14
Subject:Shipping Contracts
Dear Ms. Pierce,
Thank you for contacting US at Emergent Solutions. I have taken a look at your invoice from your last bill from Express Corp. and I believe that we can beat their prices. I would be happy to send over my account director to try to tailor a delivery package that is perfect for your needs. Since most of the shipping that you do is within the state and composed of relatively small items, I believe our express courier service will be perfect. We use fuel- efficient hybrid vehicles to run our small deliveries and are able to pass the savings on to our customers. As the Account Director, I look forward to working with Action Services in the future.
Sincerely,
Ken Alberts
=========================
To: Ken Alberts
From: Clarissa Pierce
Date: June 16
Subject:Shipping Contracts
Mr. Alberts,
This sounds amazing! You have no idea how much it means to our company that you are using environmentally responsible transportation. Action Services was originally formed by a collection of Environmental Studies students at City College here. Everything we do is ethically sourced and recyclable. We can’t wait to meet with your team.
Best,
Clarissa Pierce
Account Manager, Action Services - To: Aaron Donald
From: James Holt
Date: Jan. 12
Subject:First Quarter Performance Review
Dear Aaron,
I just wanted to give you a heads-up that the performance evaluations are going to be going forward as discussed. I know this was an area of stress for you in the fourth quarter of last year, so I wanted to give you plenty of advanced warning. You will need to bring your numbers up significantly if you want to pass the review. As you know, we have been struggling to make our sales goals over the past several years, and I am afraid Mr. Jones is determined to trim the staff if things don't change. I have far exceeded my target numbers, so I have included an attachment with some possible leads for sales. Give them a shot.
Good luck,
James
===========================
To: James Holt
From: Aaron Donald
Date: Jan. 12
Subject: First Quarter Performance Review
James,
Thank you so much for the leads. I will get on them right away. I don't know why my sales are slumping so much lately in the technologies division. It seems like every sales technique 1 learned in school isn't working anymore. I am thinking about changing industries if I don't pass our review when it comes out in March. My sister is opening a beauty parlor and she was asking me to become a barber. Imagine that! Anyway, thank you again for the notice about the possible layoffs coming up. I will try to get my numbers up to standards, but I think that Mr. Jones may have already decided to let me go.
All the best,
Aaron
===========================
Possible Sales Leads for JanuaryName Division Account Potential Rating Sally Jones Technologies $35,000-$50,000 Silver Bod Knuddle Technologies $100,000 and up Gold Marquise Lee Technologies $12,000-$20,000 Bronze/Silver Respite for Commuters
A new ride-sharing app in gaining in popularity as bus and taxi fees continue to rise and commuters continue to look for more efficient routers. Jordan Mills, a small business owner who commutes into downtown from his home in Brentwood has to transfer buses twice, then, take the subway to get to his workplace. Not only did he find the commute quite costly and uncomfortable in the rush-hour crowds, he found it time- consuming. But with the availability of the new app Freewheel, he found that he saved time and money with a quick ride available within 5 minutes of flagging for a ride from any location he was at. “This is definitely the future of transportation,” said Jordan. “I can’t get to work and back any other way now”.
Jordan Mills isn't the only commuter who feels this way. An estimated 2000 new commuters in the city of Sherwood alone are expected to use the ride-sharing app within the next year and almost 500 new drivers have signed up to the program.
Freewheel is available for download at the Freewheel website and at Miniapp.com and Amacom.com.
===========================www.freewheel.com/history
The idea for Freewheel began when Michael Owens and his co-workers first started a carpooling program at the company they worked at. Owens had to transfer the subway three times and the bus twice to get to work and although he could drive, the parking was limited. Fie managed the group by assigning different drivers and mapped out routes to each co-worker’s homes. Fie created an app that everyone could connect and communicate through so that the designated drivers and passengers could easily find each other. Five years later, Freewheel is now a major company with tens of thousands of users, both drivers and commuters around the country.
Freewheel is dedicated to keeping the cost of commuting down and the efficiency up. In time, it hopes to bring its services to people around the world.
===============================
Technology Initiatives
is proud to present the
New Innovation Award to:
Michael Owens, CEO of Freewheel
This award recognizes the innovation and creativity of new talent in the technology industry. It also acknowledges the effort to help consumers through the use of technology with a novel idea that has transformed the transportation community.
Susan Vaneer
Exexutive Mananager, Technology Initiatives