Practice Quiz 60 | B1 – Intermediate

refer to the following information and e-mail.

Kingdom Airways
Flight Itinerary for: Mr. Jacob Young
Booking Confirmation Number: 34897182

Passenger should be at the gate 20 minutes before departure for domestic flights and 30 minutes before departure for international flights.

Passengers may call 555-7289 to cancel a ticket and receive a kill refund (with no change fees) within 24 hours of the original booking. The reservation must have been booked at least 7 days before the scheduled departure.

If a reservation is canceled on or before the departure date, the value of the ticket may be applied toward a future flight up to 12 months from the original purchase date. The new flight must occur within one year of the original date of issue.

When a reservation has not been canceled, tickets that are uiwsed after the scheduled departure date will have no value.

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To: Emma Rundgren ([email protected])
From: Jacob Young ([email protected])
Subject: Travel Update
Date: April 28

Hi Emma,

Unfortunately, I've encountered a bit of a problem with my trip to Manila. My first flight arrived on time but it appears that my connecting flight will be delayed for 4 hours due to a tropical storm moving rapidly northwest from Cebu.

I'm obviously concerned, as this means I will probably not make it to the awards ceremony on time to give the opening address to our company staff. I have no other option but to ask you to take my place. I'm sorry to put such a burden on you on short notice. I have e-mailed my notes to you, but feel free to change them as you see fit.

I hope to see you soon.

Regards,
Jacob