Questions 165-167 refer to the following e-mail.
To: Marcie Camden <[email protected]>
From: Christina Garcia <[email protected]>
Date: November 10
Subject: Your order
Ms. Camden,
This is about the two Lucia Simonetti designer handbags you ordered from our Web site on November 8. Unfortunately, one of the handbags, Model #452, is currently unavailable. It has been a popular item, and I'm sorry to say that we've just run out of stock. — [1] —. We placed an order with our supplier in Italy around a week and a half ago. — [2] —. The earliest we can expect the new items to arrive would be two weeks from today. We would like to know if you still wish to proceed with your order. — [3] —. If so, we will send the available item, Model #450, by overnight shipping at no extra cost. Or you can wait for Model #452 to arrive, and we will ship everything together. — [4] —. Kindly send us a reply e-mail to inform us of your decision. I will be sure to keep you posted on any new developments as they occur. We apologize once more for the inconvenience.
Sincerely,
Christina Garcia
Sales representative
E-Shopping