Dear Mr. Faubert, Thank you for using Rainbow Printers to print your product brochures. We are very grateful for your business. I trust you found both our products and services to be satisfactory. I am sending your current billing statement in an attachment which lists the amount that needs to be submitted. The due date for payment is November 1. Also attached is a feedback form, which I hope you will take the time to fill out and return to me. As well are constantly hying to improve our methods and design for printing catalogs, business cards, flyers, banners, and brochures, your feedback is valuable in helping us achieve these goals. Thank you again for your business, and 1 look forward to continuing our professional relationship. Sincerely, Kim-Li Pham |