refer to the following memo, schedule and e-mail.
To: Team managers
From: Tammy Guerra
As you are all aware, nearly every department in our company interacts at some point with clients. These interactions regularly involve the delivery of business presentations, proposals, and project summaries. Unfortunately, however, we recently received some negative feedback from prospective clients about the quality of these presentations. Therefore, we are going to implement a series of training sessions to teach everyone how to communicate more effectively and how to develop more detailed and engaging presentations.
Each department has been assigned a training date. Sessions will be conducted in either second- or fourth-floor conference rooms. The second-floor conference room is bigger and will be used to accommodate the largest team. I will lead all sessions myself, except for one that is being held while I will be out of town to meet with a client. I've asked the employee with the best sales record to lead that session while I am away. Obviously, he knows a few things about how to talk to clients. The schedule is only tentative right now. So, if necessary, it can be adjusted. I have attached it to this memo. Please contact me by e-mail at [email protected] if you have any concerns with it.
Thank you,
Tammy Guerra
_____________________
Presentation Skills Training Schedule
Date |
Department |
Session Led By |
Location |
Thursday, April 14 |
Production |
Tammy Guerra |
4th floor |
Friday, April 15 |
Human resources |
James Rivera |
4th floor |
Monday, April 18 |
Planning |
Tammy Guerra |
2th floor |
Tuesday, April 19 |
Finance |
Tammy Guerra |
4th floor |
Wednesday, April 20 |
Sales |
Tammy Guerra |
4th floor |
*Please inform your teams that all employees are expected to be at their assigned sessions. Attendance will be taken.
_____________________
To: Tammy Guerra ([email protected])
From: Eric Mahoney ([email protected])
Date: April 10
Subject:Presentation session
Good morning, Ms. Guerra:
Thank you for distributing this morning's memo. I think it is very wise to ensure that each department enhances its presentation skills. I am looking forward to the training, but I hope it can be postponed for my team. As you may be aware, our publishing house recently bought the rights to a large number of French books that we intend to translate and publish in English. My team needs to put together a plan regarding this project. We are presenting this plan to the director on April 18 and I think it would be beneficial if we could go through the training before then. That way, we could incorporate what we've learned. Therefore, rather than having my team's training session on April 19, as scheduled, would it be possible to move it before the presentation?
Please let me know if this is agreeable to you.
Eric Mahoney