Do, make, get, take | B2 – Upper-Intermediate

Protect Yourself with PFS

PFS is a safety systems contractor specializing in the installation of fire alarms and sprinklers for residential and corporate clients located in downtown New York. We ensure quality workmanship that is in compliance with municipal building codes. Furthermore, our work is executed promptly, and we guarantee our clients' satisfaction. If there are demands for repairs or adjustments to our work, we will take care of them within 48 hours, assuring the safety of your office or your commercial or industrial facility.

If you would like to learn about the pre-action, wet pipe, dry pipe, and deluge sprinkler systems we offer, call us at 555-5324 or visit our Web site at: www.pfssystems.com, where you can also fill out a service request form.

PFS Service Request Form

Name: Gwyneth Pierce

E-mail: [email protected]

Phone: 555-9622

Address: 84 William Street, New York, NY 10038

Company:  Serene Peace Spa

Details:

I would like to replace my outdated deluge sprinkler system. I was on your site reading about the different types of sprinklers available. I think wet pipe sprinklers would be good to have in each treatment room of my spa as they seem to be low-maintenance and more cost-efficient than a dry-pipe system. However, the lobby of my business contains a lot of valuable items that could easily be damaged if the sprinklers were to go off accidentally. I read that pre-action systems are far less sensitive than other types of sprinklers and will only go off when temperatures reach those of an actual fire. So, I'd like to have a pre-action system installed in this area only.

TO: John Boone  

FROM: Gwyneth Pierce  

SUBJECT: Problem

DATE: April 15

Hello,

I didn't have time to check everything before you and the installation crew left yesterday, but I noticed a problem this morning. I requested a different type of sprinkler system for the lobby, but the one installed is the same as the ones in the other rooms. I checked my request form,and the information is there. So, I would like the system to be changed to the one I initially asked for as soon as possible. Please let me know when I can expect the work to be corrected.

Regards,

Gwyneth Pierce