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Question 165. What is mentioned as a characteristic of Harris & Kwon Group's employees?
Question 166. What is implied about Harris & Kwon Group?
Question 167. According to the advertisement, what can Harris & Kwon Group do for its new customers?
Guy Wallace, 11:24 A.M. | Hi, everyone. I'm sorry to bother you, but I was wondering where to get images to post on our Web site. I need some for the latest post I'm putting on our blog. |
Jerry Grant, 11:25 A.M | Sorry, I don't know. |
Sania Najjar, 11:26 A.M | I think Mark used Photofield to download stock photos. Didn't he give you the log-in information for that site? |
Guy Wallace, 11:26 A.M. | Let me check. |
Guy Wallace, 11:28 A.M. | Ah, yes, I see it! Thank you, Sania. |
Peter Chen, 11:29 A.M. | How are you finding it filling in for Mark, Guy? |
Guy Wallace, 11:30 A.M. | It's tough. There have been a lot of experiences like this, where the information needed to do his work isn't available or isn't labeled clearly. |
Peter Chen, 11:31 A.M. | I had the same issues when I took over Robin's position last year. We really should be documenting our job processes more clearly. It's in the company handbook, after all. |
Guy Wallace, 11:32 A.M. | Oh, really? I had no idea. |
Peter Chen, 11:33 A:M. | Most employees aren't aware of it. I'm going to speak to Amy about encouraging everyone to set aside time to create documentation. |
Jerry Grant, 11:34 A.M. | That's a great idea. And please don't feel hesitant to ask us questions, Guy. It's better than guessing and making a mistake. |
Guy Wallace, 11:35 A.M. | Thank you. I appreciate that. |
Question 168. At 11:28 A.M., what does Mr. Wallace report finding?
Question 169. What is suggested about Mr. Wallace?