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Leadership This program helps staff members develop strategic planning and management skills. It also enhances the supervisory skills of the employees in leadership positions. |
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Customer Service Never undervalue the importance of your customers’ satisfaction. Your employees need the skills to become helpful and efficient when working directly with customers. |
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Sales We teach innovative strategies to increase sales and market share. This class is suitable for both salespeople in a store and employees who work over the phone. |
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Technologies In rapidly changing work environments, staff members should keep up with new trends and developments in the technological field. Your staff members will learn how to research and master new technologies quickly and accurately. |
November 1-5
Group Code and Student Numbers | Monday Sales Strategies | Tuesday Successful Negotiation | Wednesday Customers First! | Thursday Closing the Deal | Friday Start Polite, Stay Polite |
Red Team 10 people | 9:00 – 11:00 | 9:00-11:30 | 8:00 – 10:30 | 8:00 – 11:00 | 9:00 -11:00 |
Blue Team 10 people | 1:00 – 3:00 | 1:00 – 3:00 | 1:00 – 3:00 | 1:00 – 3:00 | 1:00 – 3:00 |
Green Team 10 people | 3:00 – 5:00 | 3:00 – 5:00 | 3:00 – 5:00 | 3:00 – 5:00 | 3:00 – 5:00 |
White Team 10 people | 5:00 – 7:00 | 5:00 – 7:00 | 5:00 – 7:00 | 5:00 – 7:00 | 5:00 – 7:00 |