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refer to the following form.
Member name: Christina Bane
1. How long have you been a member of Marvel Gym? 2 years
2. How did you initially learn about Marvel Gym?
[ ] Mail flyer [ ] Newspaper / magazine advertisement [ X ] Internet search engine
[ ] Personal recommendation [ ]Other _________________
3. Please rate the following on a scale of 1 (poor) to 10 (excellent):
WORKOUT MACHINES | Availability: 4 | Variety:10 | Quality: 1O |
CLEANLINESS | Reception area: 8 | Locker rooms: 10 | Workout area: 9 |
EMPLOYEES | Friendliness: 9 | Expertise: 10 | |
FITNESS CLASSES | Variety: 9 | Convenience (scheduled times): 8 | |
PARKING LOT | Lighting: 8 | Proximity to entrance: 7 |
4. Would you recommend Marvel Gym to a friend? Yes
Comments: During peak hours, I often have to wait up to 45 minutes for a machine because there isn't enough equipment to accommodate all the members. I have not taken any classes myself, but I have heard positive comments about them from others.
Thank you for taking the time to fill out our member survey. We appreciate your feedback and we will use it to improve our services. All members who submit this completed form will be given a complimentary Marvel Gym tote bag.