These questions are from this test. Would you like to take a practice test?
To: Petrisha Deaze<[email protected]>
From: Steven Hernandez<[email protected]>
Re: Phone conversation
Date: Monday, October 26
Dear Ms. Deaze,
I am writing to you to apologize for the inconvenience we had on the telephone just before. As you noticed, the conference call switch on my phone was acting up and several outside conversations interrupted us. I’m afraid that we may have lost or miscommunicated some important information at the end of conversation.
I know that you were talking about the value of the WebWide and IntelCom stocks we inquired about three days ago. However, I could not hear any more than that.
Our phones are still acting strange, so if it is possible, would you please fax me the information today? I would very much appreciate it.
Sincerely,
Steven Hernandez
_______________________________________________
To: Steven Hemandez<[email protected]>
From: Petrisha Deaze<[email protected]>
Date: October 26
Re: Phone conversation and correction
Dear Mr. Hernandez,
Thank you for your e-mail. It is true our communication did not go as smoothly as I had hoped during our call, but please do not worry about it. I understand that office equipment does break down at inconvenient times.
I called to inform you that two of the stock prices I faxed you last Friday were inaccurate. WebWide should be 1150.5 not 1155.5 and IntelCom should be 930.25 not 935.25.
I should have faxed the corrected data, but, unfortunately, our fax machine broke down yesterday morning and the replacement ordered hasn’t arrived yet. We both happened to have technical problems in our offices.
If you have any questions, please contact me anytime at the above e-mail address or by fax after Wednesday, the 28th. Once again, thank you for your concern.
Sincerely yours,
Petrisha Deaze