Questions 160-161 refer to the following online chat discussion,
Jessica Jang 9:27
I just got a message from a staff member in sales saying that salaries for her department have not been deposited yet. They should have come in yesterday afternoon.
Jessica Jang 9:28
Has anyone else gotten similar complaints from other departments?
William Stuttgart 9:34
I just checked with production and they got theirs, but those in purchasing did not. Neither did the employees in finance. Oh, and my salary hasn't come in either.
Jessica Jang 9:35
Nor mine. This is quite strange. I checked with research and development and they got theirs. I wonder if Erin's heard anything.
Erin Hinkle 9:37
Sorry, I was on the phone just now. None of us in human resources has gotten paid, apparently. I discovered this issue earlier this morning, and I just contacted Beacon Bank to find out the cause of the problem. They promised a response in the next 10 minutes.
Erin Hinkle 9:44
So, the bank says they had some technical issues with a new payment software system that they recently started using. They've resolved the problem now and those who haven't been paid yet should have their funds within the next hour. Let me know what happens.
William Stuttgart 10:34
I just received notification from the bank thatthe funds have been sent.
Jessica Jang 10:35
Same here. Erin, could you contactthe other departments to confirm thatthe problem's been solved?
Erin Hinkle 10:36
OK. I can do that.
