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Question 1-4:
refer to the following memo.

To: All staff
From: Sally Unsworth, HumanResources

Following a scheduling change by the organizers of Telecomms Expo, we have decided to run our booth for the full five days of the show. (143) ____ involved in staffing our booth will now be required to attend the two extra days.
Although we realize this change comes on short notice, it is of vital importance for meeting our sales targets. Sales representatives (144) ___ for the extra shifts, but we are still working out the details for support workers.
(145) ____.This schedule will be given to the relevant department heads. We plan to finalize this in the next day or two. Should you be (146) ___ on your assigned days, it is imperative that you let your manager know immediately, as alternative arrangements must be made.

Thank you,
Sally Unsworth
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Question 1:
A. This
B. That
C. Those
Feedback "Those" is used to refer to people
D. Them
Question 2:
A. are scheduling
B. were to be scheduled
C. have been scheduled
Feedback Choose C because it has the most correct form of passive voice
D. schedule
Question 3:
A. We will issue an amended roster for the work.
Feedback

A is correct because it can connect with the sentence "This schedule will be given to the relevant department heads." Here, roster has the same meaning as schedule. 

B. They'll review the changes before sending it to their teams.
C. These new policies are unique to this year's expo.
D. We expect all employees to volunteer.
Question 4:
A. concerned
B. attracted
C. inattentive
D. unavailable
Feedback "unavailable" means "not free to do something" which has the most appropriate meaning

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