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Question 1-5:
refer to the following job posting, e-mail and information.

The Brimstone is Hiring!

The Brimstone has been a main feature in the Palm Springs community for thirty years. We have a reputation for excellent food and even better customer service. We are currently in need of a new server to join our team at The Brimstone. If you are a friendly and outgoing person with exceptional people skills then we want to hear from you! Previous experience working as a sever is desirable, but not a necessity. We will train the right candidate. You must be sixteen years of age or older and be willing to work morning, afternoon, and evening shifts during the week and on weekends. If you are interested, please visit the restaurant at 1771 Coleman Avenue and ask to speak to the manager, Richard Zimmerman.

_____________________________

To: Martha Forshee ( [email protected] )
From: Richard Zimmerman ([email protected])
Date: October 19
Subject: Welcome to the team!
Attached: Employee manual

Dear Martha,

I’m so pleased that you’ve accepted our offer of employment. I was quite impressed with your previous restaurant background, and especially with your engaging personality. I think you will make a great addition to our restaurant.
As you know, your first day of work will be Saturday, October 25. For your reference, I have attached the first page of the employee manual for you to familiarize yourself with before you start. More detailed information regarding the specific roles and responsibilities will be explained to you during your training after you’ve started. You will shadow a different employee for every shift during your first week, but the person in charge for your first shift on the 25th will be Sam McCormick. He will guide you through your first lunch service.

We are thrilled to welcome you to the team!

Best regards,
Richard Zimmerman Manager,
The Brimstone

___________________________

Employee Manual

1. WORKING HOURS
 Breakfast shifts are from 7:00 A.M. to 11:00 A.M.
Lunch shifts are from 11:00 A.M. to 3:00 P.M.
Dinner shifts are from 4:00 P.M. to 9:00 P.M.
 Night shifts are from 6:00 P.M. to 1:00 A.M.

2. ATTENDANCE POLICY
All time off must be requested and approved by a manager, in writing, in advance. If employees cannot make their scheduled shifts, it is their responsibility to find a replacement from our employees.

3. DRESS CODE
The standard clothing for all servers at The Brimstone restaurant is a pair of running shoes, black pants (or a skirt), and a red top with The Brimstone’s logo printed on it.
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Question 1:
What is indicated about The Brimstone?
A. It is looking to hire several new employees.
B. It recently opened a second location.
C. It will open a cooking program.
D. It has been in business for three decades.
Feedback

Information is in the first passage "The Brimstone has been a main feature in the Palm Springs community for thirty years." 

Question 2:
What can be inferred about Ms. Forshee?
A. She is at least sixteen years old.
Feedback

In the second passage, there is information "I’m so pleased that you’ve accepted our offer of employment." 

=> It means that Ms. Forshee accepted job offer.

Meanwhile, in the first passage, it says that "You must be sixteen years of age or older"

=> A is correct

B. She is working in a restaurant for the first time.
C. She will be interviewing Mr. McCormick.
D. She is training to be a chef.
Question 3:
Where can Ms. Forshee get more information than what Mr. Zimmerman sent?
A. In the employee handbook
B. On the company Web site
C. At employee training
Feedback

Information is in the second passage "More detailed information regarding the specific roles and responsibilities will be explained to you during your training after you’ve started." 

D. In a follow-up e-mail
Question 4:
When does Ms. Forshee’s shift start on her first day?
A. 7:00 A.M.
B. 11:00 A.M.
Feedback

In the second passage, there is information "but the person in charge for your first shift on the 25th will be Sam McCormick. He will guide you through your first lunch service." 

Meanwhile, in the third passage, it says that "Lunch shifts are from 11:00 A.M. to 3:00 P.M." 

=> B is correct 

C. 4:00 P.M.
D. 6:00 P.M.
Question 5:
What is NOT stated about employees of the restaurant?
A. They are advised to wear a uniform.
B. They need to write a request for a vacation.
C. Every shift lasts for four hours.
Feedback

Information is in the third passage:

"The standard clothing for all servers at The Brimstone restaurant is a pair of running shoes, black pants (or a skirt), and a red top with The Brimstone’s logo printed on it." => Eliminate A 

"All time off must be requested and approved by a manager, in writing, in advance." => Eliminate B

"If employees cannot make their scheduled shifts, it is their responsibility to find a replacement from our employees." => Eliminate D 

D. Schedule changes are allowed between servers.

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