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Question 1-2:
refer to the following e-mail.

E-MAIL MESSAGE


To: Bob Neufeld ([email protected])
From: Margot Herring ([email protected])
Subject: Your Prescription
Date: September 23

Dear Mr. Neufeld,

I am writing to you to inform you that, as per the policy here at Manson Pharmacy, we have automatically renewed your monthly prescription for Penomax tablets. We received no confirmation from you with regard to canceling the prescription plan you originally signed up for. Therefore, your medication will arrive at your residence tomorrow, and you will be billed accordingly.
Should you wish to cancel your prescription plan, please visit the Web site we recently created at www.mansonpharm.com. If you wish to adjust your prescription, please come into the store, or contact the pharmacist directly at 555 -8373.

Regards,
Margot Herring
Manson Pharmacy
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Question 1:
What can be inferred about Mr. Neufeld’s order?
A. It was recently placed online.
B. It will be delivered on September 24.
Feedback

The date when e-mail message is sent is September 23. Meanwhile, there is information "Therefore, your medication will arrive at your residence tomorrow" . "Tomorrow" is  September 24. => B is correct 

C. It includes several different items.
D. It has been paid for in advance.
Question 2:
Why is Mr. Neufod encouraged to visit the company’s Web site?
A. To change the number of ordered items
B. To request that a service be ended
Feedback

Information is in "Should you wish to cancel your prescription plan, please visit the Web site we recently created at www.mansonpharm.com." 

C. To view a new range of medications
D. To complete a customer survey

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