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Question 1-3:
refer to the following conversation.

Transcript
M: Hi, Stella. I’m having trouble getting the sales figures for the international market. I need those numbers for my presentation tomorrow.
W: Those records should be in the company online database. Don’t you have the password to use it?
M: I do, but for some reasons, it’s not working this morning.
I already talked with someone in the technical support. But, it’s not fixed yet and I’m in a hurry.
W: Well, I should have that data in my computer. I can email them to you. Let me know if you haven’t received them in a few minutes.

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Question 1:
What is the man having difficulty doing?
A. Contacting the technical support
B. Getting permission from a supervisor
C. Winning a contract from a client
D. Accessing some information
Question 2:
Who does the man say he has requested help from?
A. A software programmer
B. The technology department
C. An overseas manager
D. The accounting department
Question 3:
What does the woman say she will do?
A. Revise some document
B. Prepare a sales presentation
C. Post a memo on the board
D. Send an e-mail

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