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Question 1-3:
refer to the following conversation.

Transcript
W: Hello, This is Angela from Summerville Health Clinic. Your sales person dropped some information on one of your new products, the Easy Thermo?
M: Yes, we started supplying these to many pediatric hospitals and they all loved it. Easy Thermo looks friendly and is easy to operate. So, children are less scared of medical procedures, not to mention its accuracy.
W: Well, our staff would like to see the product and try them on ourselves. Could you send us samples?
M: Sorry, ma’am. We don’t give out sample equipment, but I would be glad to visit and show you the product in person. I think the short demonstration will answer any questions you might have.

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Question 1:
Why is the woman calling?
A. To place an order
B. To return a product
C. To inquire about a product
D. To confirm an appointment
Question 2:
Who most likely is the man?
A. A sales representative
B. A medical personnel
C. A physician
D. A machine operator
Question 3:
What does the man offer to do?
A. Send some samples through mail
B. Give some discounts on a new product
C. Process an urgent order
D. Give a product demonstration

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