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Read and choose the correct answer.

Question 1-3:

Read and choose the correct answer.

Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.

Question 1:

Why did Mr. Mansbridge most likely send a letter on November 12?

A. To confirm booking details

B. To inquire about an extra room

C. To ask about a travel program

D. To make a complaint about a stay

Question 2:

What is true about Mr. Mansbridge?

A. He was charged extra for requesting an additional bed.

B. His membership points were not credited correctly.

C. He will receive a complete refund for his stay.

D. He was given vouchers for a hotel stay.

Question 3:

In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "As a result, you were forced to share a room with your traveling companion."

A. [1]

B. [2]

C. [3]

D. [4]

These questions are from this test. Would you like to take a practice test?