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Question 1-3:
Read and choose the correct answer.

Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
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Question 1:

What is the purpose of the letter?
A. To report a lost suitcase
B. To claim repair expenses
C. To complain about a flight
D. To request a copy of a quote
Question 2:

What was the Customer Service department's response to Ms. Smallwood's claim?
A. They will reimburse her for the repairs.
B. They think she probably broke the handle herself.
C. They didn't think they are responsible for that.
D. They said Mr. Strathcona should pay the cost.
Question 3:

Why did Ms. Smallwood go to see a repairman?
A. To buy a suitcase
B. To buy a suitcase
C. To find out about repair costs
D. To pay an outstanding bill

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Part 7 Toeic TOEIC Mock Test Collection 2 Test 6

  • 90 minutes
  • 54 questions
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