Part 7 New Economy - Test 2

Sir, the arrangements have been made for your meeting with Mr. Johnson tomorrow afternoon. I've reserved a table for two at Sheraton Restaurant at 1:00 P.M. 

Bernie Gibbs

8:17

Thank you. And have you compiled the reports that I'll need at the meeting? 

Liz Bradley

8:18

Most of them, yes. I'm still waiting for Michael Steel's reports. He told me that he would have them ready for me sometime this morning. 

Bernie Gibbs

8:20

Well, they should have been completed last night. Can you contact him and see what's going on? 

(Michael Steel has been added to the conversation 8:26) 

Liz Bradley

8:27

Michael, Mr. Gibbs wants to know where the reports are. Are you finished with them? 

Michael Steel 

8:28

I apologize for the delay. Our intern accidentally deleted some files. I had to scour the database to locate the backup material. It was a bit of a headache sorting through the files that I needed but I think I have everything organized and I'm printing them out now. 

Liz Bradley

8:29

Can you bring them to me as soon as you're done? 

Michael Steel

8:30

Of course. I'll be there in 10 minutes. 

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Quantity

Item

Description

Price

$28.00 

$50.00 

$48.00 

$30.00 

$15.60 

$12.00 

$183.60 

Payment method: Billed to credit card account ending in 4680 

If you have questions about your order, please e-mail us at [email protected] All of our packages sent within the United States are guaranteed to arrive within 10 days of order confirmation. If they don't arrive on time, we promise to reimburse you for 30% of your total purchase.

To: [email protected] 

From: Tammy Fleck <[email protected]> 

Date: August 25 

Subject: Delivery Delay

Dear Customer Service, 

I received my order from Taylor Fabrics yesterday that I placed two weeks ago. Not only was the package delivered later than promised, but one of my orders was incorrectly shipped. The invoice correctly reflects my wish to receive 5 yards of the floral pattern fabric, but only 2 yards of it were delivered. Because of this error, I won't be able to complete the dress was making for my friend's birthday. I am very disappointed. 

Once this issue has been resolved and the additional fabric has been sent, please send a text message to my mobile phone.

Thank you,

Tammy Fleck

Next Month at the Belmont Historical Society

Documentary Film Night: "Exploring the Arctic"

May 5, Spruce Theater 

Photo Exhibition: "America in the 20th Century"

Opening Night, May 9, Linda Cameron Art Gallery 

Author Talk: Glen Campbell, "The Culture of Early America"

May 14, Chris Charlton Auditorium 

Musical Performance:"American Folk Masters"

May 22, Spruce Theater 

Children and seniors are allowed free entry to all events. Additionally, if you pay the registration fee and become a member of the Belmont Historical Society on our website, you can attend any event free of charge. 

For questions about booking group visits, contact David Smith at [email protected]. For more details regarding upcoming events and venue locations, or to rent one of our venues, visit us at www.belmonthistoricalsociety.com.

To: David Smith <[email protected]> 

From: Jared Tate <[email protected]> 

Date: April 22 

Subject: Group Visit

—------------------------

Dear Mr. Smith, 

Hello, my name is Jared Tate and I am a professor in the History Department at Clark University in downtown Maryville. 

I am teaching an introductory history course for freshmen this semester, and I thought it would be helpful to attend the event featuring Mr. Campbell. His talk is very pertinent to the subjects we are currently covering in class. 

I was also wondering if it would be possible to arrange a question-and-answer session between Mr. Campbell and my group of about 50 students. Please tell him that we are looking forward to seeing him.

I appreciate your reading my e-mail and I hope to hear back from you soon.

 Jared Tate 

History Department, Clark University

Date and Time

Event

Location

Additional Notes

April 2 

7:00 P.M.

April 5

3:00 PM.

April 10 

11:00 A.M.

April 16 5:00 P.M.

April 29 10:00 AM

To: Richard White <[email protected] 

From: Linda Carter <lcarter [email protected]> 

Date: April 1 

Subject: Beginner English Conversation Club

Hi Mr. White,

My name is Linda Carter and I am the instructor for the Beginner English Conversation Club to be held on April 10. I noticed that the library recently built the Media Lab with funds raised by library patrons. I was hoping to change classrooms in order to use my new educational resources by integrating computers into my English conversation class. Could you please reschedule my class to be provided in the same classroom as Never Too Late to Learn instead of the Education Center? I think my students will appreciate the practical English skills they can learn on computers. Also, could you please send an e-mail to all of the students who have signed up for the class? They will need to be informed about the room change.

Thank you in advance for your assistance,

Linda Carter

To: Richard White <[email protected] 

From: Linda Carter <lcarter [email protected]> 

Date: April 2

Subject: Room Change

Dear Ms. Carter,

I would be happy to move your Beginners English Conversation course to the classroom with the updated media lab; for your reference, this is room 3A. Unfortunately, I do not have the emails for all of the students who signed up for your course. Many students only provided their names. I could post a sign at the entrance to the library advertising your course and make a note of the room change, if that would be acceptable for you. Please let me know if you would like me to do this.

Thank you and all the best,

Richard White 

Library Projects Coordinator

To: Tony Walker <[email protected]> 

From: Suzie Mason <[email protected]> 

Date: May 4 

Subject: Summer Calendar 

Attachment: budget.doc

--------------------------------

Dear Mr. Walker,

I am finalizing the calendar of summer events for our company. Because we went over budget last year on employee appreciation events, I think it would be wise to find more affordable recreational activities. Attached is a breakdown of projected expenses for summer events that I have planned. 

July 6: Anchorage Flower Festival 

July 22: Art in the Park at Lawrence Park 

August 6: Bicycle Tours of the Anchorage Countryside 

August 19: Horseback Riding at Sweet Meadow Ranch
 

I have scheduled fewer outdoor activities this year compared to last year. This year I would like to take advantage of a new outdoor recreational opportunity that I read about on the Anchorage Reporter website. You can read the article by clicking on this link: www.anchoragereporter.com/new_trails. 

Please let me know your opinion, 

Suzie Mason 

Human Resources Manager

Anchorage Reporter 

Bike Tours of the Anchorage Countryside to Start August 6

May 2 -The Anchorage Bike Club will be hosting an annual bike riding event this summer, beginning on August 6 and running through August 7. The event will start at 10:00 A.M. on both days at the Anchorage Community Center. If you are driving a vehicle to the starting point, it would be better to use the parking lot behind the community center.

Anchorage Bike Club President Jean Frost stated, "The rides will range from 5 to 20 miles and will take bikers through scenic areas in Anchorage. Overall, the bike tours will go ahead at a leisurely pace so that bikers of all skill levels can participate. However, local bikers with ample experience might lead a faster paced group."

Bikers in the tours will learn about riding techniques, bicycle maintenance, and proper nutrition half an hour before the event starts. All participants must have biking helmets on. They are also encouraged to bring their own water to prevent dehydration while biking.

BICYCLE TOUR SIGN-UP SHEET

If you intend to participate in the August 6 bicycle tour, please write down your name, department, and level of experience or fitness. If we have enough people sign up as advanced, we can coordinate two separate tours. If there are not enough for two tours, we would like to encourage all riders to stay together so that everyone can join in the team building exercises we have planned. Thank you for your participation and we look forward to seeing everyone at the event!

Four Seasons Apparel Outlet

All returns must be sent back to Four Seasons Apparel Outlet within 7 days of delivery. They can be exchanged for a different item or returned for a refund. If you choose a refund, we will credit the card used for purchase.

Individuals with official memberships can utilize our delivery tracking service and receive frequent shopper discounts. 

Return shipment(s) to: 

Four Seasons Apparel Outlet, 144 Fenton Rd., Denver, CO 80725 (303-555-4387) 

Check the option that best describes your problem:

__ Product contained a defect or damage  

✓ Wrong item was delivered

__ Product did not match expectations

Other _____________________________

Personal Information: 

Name: Sally Nelson 

Order Number: 2245 

Phone: 432-555-6729 

Address: 2154 Oak St., Denver, CO 80725

E-mail: [email protected] 

✓ Exchange        _______ Refund 

I ordered a medium-sized Snowy Christmas Sweater from your online store on April 22, but I mistakenly received a small-sized one. I would like to exchange it for the correct one.

From: Debra Clarke <[email protected]> 

To: Sally Nelson <[email protected]> 

Date: April 30 

Subject: Exchange

---------------------

Dear Ms. Nelson,

We have received your request to exchange the sweater you purchased. We sincerely apologize for this mistake. We shipped the correct item immediately as per your request. Your shipment can be tracked on our website using the following tracking number: 447H57).

Because this was our mistake, we have returned $7 to your credit card in order to reimburse you for the return shipping costs. Please check your balance to confirm this.

If you experience any future problems with this order, you may call me at 303-555-4387. I will help you solve any problem that may arise.

Debra Clarke

To: Sally Nelson <[email protected]> 

From: Debra Clarke <[email protected]> 

Date: May 4 

Subject: Return Error

---------------------

Dear Ms. Clarke,

I was glad to receive your email regarding my return and am thankful that Four Seasons was thoughtful enough to refund my shipping cost.

That being said, I checked my account and have received the promised refund. Additionally, the new sweater that was sent to me was the right size, but I had ordered the Snowy Christmas design. What I received was Winter Festival. They are both nice sweaters, but my husband really liked Snowy Christmas better. Could you please send the design that I originally ordered? I will send the Winter Festival sweater back after I receive the correct order and my shipping refund.

Thank you!

Sally Nelson