Part 6 New Economy - Test 6

To: Olivia Paulson

From: Jonathan Hicks

Date: July 19

Subject: Procedural Review

An issue was brought up at the executives meeting last Thursday. Complaints of damaged goods after being shipped _____ (131) dramatically in the last month. This may be a result of more fragile items being added to the products we now ship. _____ (132). We are reviewing the packaging procedures for our products and are looking to add more steps to _____ (133) that the products are packaged securely and delivered without damage.

Please inform the managers on the manufacturing team to attend an _____ (134) meeting tonight at 7:00 P.M. We hope to address this problem and come up with a sound solution as quickly as possible so that normal business can resume.

Green Clean Services

Call us: 347-281-7834

_____ (135) 2005, Green Clean has been providing professional and environmentally friendly cleaning services of consistent high quality to all types of commercial and industrial facilities. _____ (136) We understand the contributions a good employee makes toward our _____ (137) , and we commit to selecting the best available people to work for you.

Green Clean’s mission is to satisfy our customers needs on a daily basis while providing the best combination of quality, price, and delivery. We accomplish this by continually improving our systems of _____ (138). Our goal is to make your facility extremely clean in the greenest way possible. Visit our website today at www.greenclean.com.

Florist Wanted

Do you love making people smile? Does the idea of _____ (139) your day being creative and working with nature appeal to you? If so, we would like to encourage you to apply to join our team at Wild Flowers Florists. _____ (140)  We are looking for someone who is customer- _____(141) first. Creativity is important, but it is secondary to the vision of the client. If you think _____ (142) have what it takes to make people smile, please fill out our online application form on our website, www.WildFlowersFlorists.com.

October 21

Larry Mills

226 Highland Rivers

Fairbank, WA 20037

Dear Mr. Mills,

I am writing in reply to your complaint about the noise levels coming from the surrounding businesses around the apartment complex. _____ (143) , a few people living on the west wing of the building _____ (144) concern over the noise levels. The building committee has conducted meetings over this issue and we have talked to the businesses. _____ (145) Because of this, we are also looking to fortify the windows with noise-proof glass for residences living on the west wing. Once we have agreed upon the proposals, we will post the announcement on our bulletin board and you may receive a call. Until then, we ask for your _____ (146) patience.