Part 7 TOEIC Hacker 2 - Test 4

Mr. Joseph Sawyer
Personnel director
JTLA Financial Services
2278 Maple Court
Cape Girardeau, MO 63701

Dear Mr. Sawyer,

I am writing on behalf of Ms. Alice Glover, who I understand has recently applied for a

research analyst position with JTLA. Ms. Glover was employed in a similar capacity with our firm for over five years. As her supervisor throughout that time, I found her to be a model employee and a valuable colleague to work with. As such, I highly recommend her for a position with your company.

Ms. Glover's duties included gathering research data, performing analyses using software, and presenting her findings to senior members of the company. In addition, she excelled at communicating with executives from various levels at client firms. Furthermore, she could be counted on to complete tasks whether working alone or as part of a team.

 If there is any other information I can provide, please do not hesitate to contact me further at [email protected].

Sincerely,
Leslie Pearson
Ambrose Consulting

Sharon Van Deist  9:38

I saw your advertisement for a minivan in the paper this morning. I've been looking for something that size. Is it still available?

Enrico Lopez 9:40

It is. Are you interested in seeing it and taking a test drive? I live at 2230 Sawyer Avenue, which is just off of Broad Street.

Sharon Van Deist 9:47

Oh, my apartment is nearby in Madison Heights on Finn Street. Are you in now? I can walk over and meet you at your place in about 15 minutes.

Enrico Lopez 9:51

I'm actually at the supermarket on Baird Avenue now, but I should be home within 30 minutes.

Sharon Van Deist 9:53

Okay, I'll be there at 10:30, if that works for you. 

Enrico Lopez 9:54

That'll do.

CUSTOMER ADVISORY

Herstel is changing the hours of operation at its after-sales service centers to better suit the needs of clients. Starting October 1, walk-in repair centers will be open from 7 a.m. to 8 p.m., Monday to Friday, and from 8 a.m. to 6 p.m. on Saturdays. The centers will remain closed on all Sundays and public holidays, although general inquiries may be made at our stores. To ensure prompt service, customers are encouraged to schedule an appointment prior to bringing their appliances in for repair. For repairs of major appliances such as washing machines and dryers, home visits may now be arranged 24 hours a day, seven days a week at select locations. Please note that visits scheduled after our regular closing time of 8 p.m. will incur additional charges. Please call 555-3030 for a list of locations. To view prices and other terms and conditions, go to www.herstel.com/service.

MEMO
Hexagon Plastics Manufacturing
Regarding: Environmental policy

Beginning next week, the city government of Wharton will be launching an environmental program, and our company has decided to participate. The program was developed by the Green World Environmental Group. As a participant, our company agrees to lower consumption of natural resources in order to lessen the impact we have on nature. A notice containing further details on the agreement has been posted on the staff bulletin board.

To fulfill our agreement obligations, the company will be making a few changes and implementing some new policies. First, we would like to lower our usage of paper. Staff will have to bring their own coffee mugs to the workplace, as paper cups will no longer be provided. Also, we ask that, when possible, you use both sides of a sheet of paper to print document drafts. And to save on electricity consumption, all staff will be required to make certain their computers and equipment have been switched off before leaving in the evening. These steps will not only reduce our environmental impact but help save money.

Thank you. Your full cooperation is appreciated.

Atlanta, Georgia - The National Aviation Authority (NAA) has granted local carrier Uplift Airlines the permission to resume services. The company had been ordered to ground its planes a year ago after being involved in a series of accidents. The NAA's investigation revealed Uplift had been trying to cut costs by omitting important safety inspections. It was made to pay a large fine and introduce changes to the way it is run.

Uplift's board of directors responded by buying new planes, replacing key executives, implementing new training programs, and modifying policies. Company investors are confident that with these changes, Uplift will become competitive again, possibly even overtaking market leader Jetspeed as the number one airline among budget-conscious travelers.

The NAA hopes that Uplift's experience will serve as a warning to other budget airlines. NAA chairperson Anthony Hovis said, "while we respect competitor airlines' wishes to save on operating costs, we cannot allow such concerns to affect passenger safety." As of now, there are 12 budget carriers operating across the United States.

Dear Mr. Clark,

The National Post Office has just released a stamp and envelope commemorating Earth Day. Both items feature paintings of animals created by noted wildlife artist Carla Anderson, making the stamps a wonderful addition to any collection.

Quantities are limited, as the postal service has only produced 4,000 of each item, both of which are currently being sold at its branches and at selected bookstores and museums across the country. As a registered organization for stamp collectors, Flame Stamp Club may order commemorative stamps and envelopes directly from the National Post Office. So, if your members are interested in buying these items for their collections, please reply to this e-mail no later than Friday, June 6.

All the best,

George Adachi
Retail director
National Post Office

May 7 

Olympex

254 North Avenue

Vallejo, CA 94591

Dear Ms. Connor:

Thank you for your May 5 letter requesting information on Olympex's new exercise machine, the EM-900 Elliptical Trainer.

The EM-900 provides a full body workout from the comfort of your home. It has adjustable foot pedals specially designed by our engineers that reduce knee and ankle stress experienced by those using similar machines made by other manufacturers. Its unique design also lowers the likelihood of pain around the toes.

The machine consists of 15 difficulty levels and 8 workout programs, all of which can be selected through the easy-to-use control panel. Most importantly, our product has a four-year warranty on parts and five years of after-sales service. Other features are:

•  Backlit 4-inch LCD display
•  Cooling fan
• Water bottle holder
• Heart rate monitor to measure the heartbeat during workouts
• Built-in Audio system

This item is currently in stock but is not yet available in stores. We are offering it to you for an introductory price of $1,500. If you place an order within this month, we will deliver your EM-900 Elliptical Trainer free of charge. To order, simply visit our Web site at www.olympex.com.

Thank you for your interestin our products.

Sincerely,

Bridget Larson
Sales manager
Olympex

March 14

Dianne Bradley
2935 Florence Street
Tucker, TX 12345

Dear Ms. Bradley,

Thank you for signing up as a member in support of Yatna's mission to alleviate global poverty. To date, we have lent over $500 million to borrowers in 78 countries, giving thousands of people opportunities to achieve their goals and dreams.

When you are ready to make your first loan to a borrower, go to www.yatna.com/lend. You can lend as little as-$25. Start by going through the profiles of individual borrowers. - [1] Profiles tell you how much each person needs, what they plan to do, and how long they will take to repay your loan. — [2] —. When you are repaid, you can choose to either relend the amount or withdraw it for personal use. — [3] —. One hundred percent of each loan goes directly to the borrower. Furthermore, over 98 percent of all loans are eventually repaid. - [4] -. 

If you would like to do more than loan money, then consider volunteering. We are always on the lookout for translators, English editors, and community organizers who can help borrowers manage their finances. Visit www.yatna.com/volunteer to learn more. 

Again, we greatly appreciate your registering with Yatna. We hope you take the next step by extending a loan to someone in need today.

Sincerely,

Lori Bell
Managing director, Yatna

To: All staff
From: Jean Walters
Date: September 3
Subject: Annual meeting and banquet

Hello everyone,

Our annual staff meeting and banquet will be taking place, as usual, at the end of October, and we are pleased to announce that a venue has been finalized for the event. — [1] —. We will be convening at the Palatial Flotel at 3316 Geary Boulevard, San Francisco, at 9 a.m. on October 27. The meeting is expected to run until around 6 p.m., with a short, catered lunch at noon. After we conclude the meeting, there will be a quick 30-minute break before dinner starts at 6:30 p.m. This will give everyone some time to unwind before the meal is served. Those who have invited guests may show them to their seats at this time. — [2] —.

Several menu options will be offered, and you're kindly asked to notify me of your selections by the end of next week. For the main course, there is a choice between grilled salmon and fresh vegetables or roasted lamb and seasoned potatoes. — [3] —. Coffee, tea, and other beverages will also be provided.

If you have any dietary limitations that must be accommodated, such as food allergies, please let me know as soon as possible so that arrangements can be made with the hotel. — [4] —.

I look forward to seeing you all on October 27.

Best wishes,
Jean Walters
Assistant to the executive director

Dear Mr. Faubert, 

Thank you for using Rainbow Printers to print your product brochures. We are very grateful for your business. I trust you found both our products and services to be satisfactory. 

I am sending your current billing statement in an attachment which lists the amount that needs to be submitted. The due date for payment is November 1.

Also attached is a feedback form, which I hope you will take the time to fill out and return to me. As well are constantly hying to improve our methods and design for printing catalogs, business cards, flyers, banners, and brochures, your feedback is valuable in helping us achieve these goals.

Thank you again for your business, and 1 look forward to continuing our professional relationship.

Sincerely,

Kim-Li Pham

Dear Ms. Pham,

On behalf of Sondheim Enterprises, thank you very much for all your hard work. I used the items you created for us at a toy trade fair in Los Angeles last month, and they were very popular.

Based on the excellent work you did, we would be interested in having you develop a 50-page catalog for our company. In addition, we want to place an order for an additional 500 copies of the items you printed for us before.

Please contact me this week to arrange an appointment to go over the details of the catalog project. I'm away on business at the moment but will be back on Tuesday morning. I have also filled out the feedback form and sent it in an attachment with this e-mail.

Thanks once again.

Stephan Faubert
Marketing director
Sondheim Enterprises

Cleveland Lakewood Sports Center: Rental Information

Private groups are welcome to rent facilities at Lakewood at any time. Our facilities include:

• Three full-size badminton courts. The courts are adjacent to one another in the same room, so booking one court will still allow for public use of the other two. If you do not want members of the public to play at the same time, you must book all three courts. $20 per court per hour or $60 per hour for all three.
•  One indoor soccer field, with artificial grass. Suitable for normal sports shoes, but not for studded ones. $50 per hour.
• One full-size basketball court. Please ensure that you wear shoes that will not leave marks on the court. $50 per hour.
• A large rock climbing wall, split into two segments for beginner and intermediate climbers. $80 per hour per segment.
•  An Olympic-size swimming pool. Please note that the pool is popular with the public between the peak hours of 6 p.m. and 8 p.m. $100 per hour during off-peak, $150 per hour during peak times.

The center provides equipment for all of these activities at no extra cost, including balls, ropes and dips, and rackets. However, visitors must bring their own swimsuits and footwear.

Please indicate on your rental form if you are a school group. We have an agreement with the Education Board to offer 20 percent off all rentals to local schools.

Office World

We offer the highest quality office supplies. Stock your supply room now with pens, tape, paper, and so much more!

From July 10 to 15, we are offering 15 percent off on all kinds of paper* Take the time to browse through our selections of plain and specialty paper at www.officeworld.com. We have embossed, parchment, and colored paper for you to choose from. We can even print your letterhead for an additional charge. Order now as our special offer applies to letterhead printing! Expedited delivery service is free within California and available for a reasonable fee in other areas. Orders will be delivered to your address within three to five days of purchase.

*This offer is good while supplies last. Go to www.officeworld.com today for information on all our sale and regular items.

Dear Office World,

I came across your advertisement and am interested in ordering some of your paper and supplies in large quantities for my company. I'd like to order some company letterheads on cream-colored paper, plain white paper, plastic cases, boxes for storage, and some sticky notes. The details are included in the attachment.

If you have any questions, you may contact me on my mobile phone at (402) 555-9488. I hope to hear from you soon. Thank you.

Sincerely,
Ted Neilson

Portami Bags

Home Products I Clearance items I Contact I Shopping cart

Porta Bello Mobile Device Bag:

• Made of durable polyester with a genuine leather trim
• Includes adjustable straps and a spacious main compartment
• Interior pockets store small personal belongings and a mobile phone
• Available in black, gray, brown, red, and beige

Click here for further images or here to place an order.

TO: Customer service <[email protected]>

FROM: Amy Baron <[email protected]>

SUBJECT: Order inquiry

DATE: September 30

My name is Amy Baron, and I work for Bench Business Training Center in Tacoma. We are looking for a special and practical item to give away to participants who complete our courses. In doing so, we hope to promote our center as well. A colleague at our branch office in Seattle recently purchased one of your bags for mobile devices and recommended it for its design, quality, and reasonable cost.

I am wondering if your company would consider offering us a discount if we placed a large order. Also, our organization's logo is navy blue, so we want the bags made of matching blue material. To improve brand recognition, we want our name and logo noticeably displayed on the front of each bag. If all of these terms are agreeable to you, we would like to place an initial order for 1,000 pieces.

Feel free to call me at 555-3409 to discuss this further, or j^ou can reply to this e-mail.

Amy Baron

Customer Review: Porta Bello Mobile Device Bag

Manufacturer: Portami Bags

Name: Amy Baron ([email protected])

Not only are these finely crafted bags extremely useful and practical, but the customer service from the manufacturer was excellent. I contacted Portami Bags about a bulk order, and it was very accommodating of them to produce the bags for me in blue. They also put us in touch with a partner company that did some customized printing on the items. The price of the bags was very reasonable considering the excellent quality.

Save money on your international calls!

Elite Wireless is now pleased to offer all its regular plan users unlimited* international calls and texting! So, if you have friends, family, or business associates abroad, the Elite Regular Plan is now a perfect match for you. With fees starting as low as $50 per month when you sign up for a one-year contract, you can save hundreds of dollars on international calls. Sign up for 12 months by April 1, and pay nothing for your first month of service! Find out about this special offer as well as our prepaid mobile plans and packages for businesses at www.elitewireless.com.

*Not all countries are applicable. To see a list ofapplicable locations, check the Web site.

February 20

Joann Majors
1919 Crestside Drive
Kansas City, MO 64101

Dear Ms. Majors,

We hope that you are enjoying your phone, text, and data service from Elite Wireless Telecommunications.

Your current plan is:

Prepaid Cell Phone 

- unlimited talk, text, and 1 gigabyte of data

- $40 prepaid month-to-month

- additional fees apply for international calls

We have analyzed your usage pattern and would like to recommend a plan that is more suitable to your needs. During the past six months, you made a few international calls and consumed an average of 3 gigabytes of data per month. Based on these findings, we recommend you switch to our regular plan:

One year contract 

- unlimited talk, text, and 3 gigabytes data including international calls and texts

- a complimentary mobile phone (three models available)

- $50 per month

To activate the new service, simply visit www.elitewireless. com and enroll using this special code: 5A6792B, or call 555-8383. You may also feel free to e-mail me at [email protected] with your questions.

Sincerely,

Brady Farmer
Elite Wireless

To: Joann Majors <[email protected]>
From: Brady Farmer <[email protected]>
Date: March 4
Subject: Re: phone plan

Dear Ms. Majors,

In regard to your query, it is possible to cancel your Elite Regular Plan at any time by requesting early termination. However, you will be obliged to pay an early termination fee. The fees are a minimum of $80 for a one-year plan, $150 for a two-year plan, and $180 for a three-year plan. However, other charges may apply if, in addition to your monthly subscription, you decide to purchase a mobile phone upgrade from us.

The information you requested on our devices is below. Click on any of the names to view more information on our Web site:

Crosscode SlimTouch with fingerprint security
Crosscode HighLine with extended battery life
Gogotel TX800 with 18-megapixel camera

Thank you,

Brady Farmer
Client services representative