Part 7 TOEIC YBM 3 Test 5

Swann Space

Swann Space provides a comfortable, high-tech working environment for individuals and small businesses. Our facility offers options ranging from flexible coworking lounges to private offices with dedicated conference space. Amenities available to all members include:

• Free, high-speed wireless internet and access to printers, scanners, and shredders

• A kitchen and break lounge with free beverages and well-stocked vending machines

• Package receiving services and use of our building's impressive Highlands District address (3100 Barney Street) for business mailings

Want to know more? Join our next Swann Space Open Reception on May 3 to connect with us, our current members, and other leaders of the Linkley business community. Alternatively, you can visit us between 8 A.M. and 6 P.M. on weekdays for a personal tour or simply go to www.swannspace.com.

E-Mail message

From:Eiji Furuta

To:Jill Bennett

Subject:Delivery packaging

Date:April 3

Hi Jill,

Customer Service has let me know that several of our grocery delivery customers have contacted us about our meat packaging. Apparently, they are concerned that the meat is only packed in our normal packaging (a foam tray covered with stretchable film). They would like another layer to be added to protect the other products from bacteria in case this packaging fails and the meat's juices leak.

Now, we haven't received any reports of the normal packaging actually failing, so I'm not convinced that it has to be upgraded. However, I think we should at least look into ways to accommodate these customers' wishes. Could you research additional packaging options and the cost and environmental impact involved in using them? I'd like a short report on your findings by the end of the month

Thanks, 

Eiji

Hadnar City Community Newsletter

Hadnar City Garden Club (HCGC)

Come and join us as we begin our new season! Our first meeting of the year will be held on Monday, March 13 at 7:00 P.M. at our usual venue, the Hadnar Community Center. Patrick Lett and Gina Lu will give a lecture and demonstration about "How Honeybees Help Gardeners." As members of the Hadnar City Beekeepers Association, they are committed to educating the public on the environmental benefits of honeybees. Their lecture will include valuable advice on designing gardens that will attract bees. This program will be interactive, so please bring your questions.

We hope to see a lot of new faces next Monday. An individual membership to the HCGC costs $20 per year, and membership registration forms will be available at the meeting. A complete calendar of our upcoming field trips, plant sales, and volunteer activities can be found online at www.hcgc.org

Jeff Kriess, 3:22 P.M.

Amy, one of the labeling machines has an issue. The labels are coming out crooked.

Amy Mora, 3:23 P.M.

Try cleaning the feeder section. It may be dirty. Are you still down on the factory floor?

Jeff Kriess, 3:24 P.M.

Yes, I'm down here now. Do you know who the service technician is for this equipment? It was just cleaned, actually.

Amy Mora, 3:24 P.M.

Good question. Let me get back to you.

Jeff Kriess, 3:25 P.M.

Oh, no need, in that case. I'll try the manufacturer's technical support hotline.

8. Code of Conduct

As the exposition is primarily intended as a venue for the sharing of knowledge, the exhibitor and its representatives will not engage in selling, order-taking, etc., on the expo floor. Similarly, no prices may be displayed in the contracted exhibition space.

In order to encourage the free flow of visitors throughout the venue, exhibitors will not place any representatives or materials outside of the contracted exhibition space. Similarly, the placement of representatives and materials within the space must be arranged so that they draw attendees in instead of filling the aisles.

Like all attendees, exhibitor representatives must wear their official expo credentials and be appropriately dressed in business or business casual attire at all times.

Any demonstrations or other activities engaged in by the exhibitor will not generate a noise of greater than 85 decibels.

Exhibitors will not be allowed to dismantle their exhibits or begin packing before the official end of the expo

Local Business

(September 13)-With the opening of a Cainlen Superstore just two weeks away, the Bakert Merchants Association (BMA) has begun an initiative that encourages consumers to support local businesses. At least thirty stores have hung "Buy from Bakert" signs in their front windows.

Like other Cainlen locations across the nation, the new Bakert store stretches over 180.000 square feet of land and will sell groceries, clothing, and electronics and boast a garden supply center and a photo developing lab. The massiveness of its floor plan meant that its construction was subject to public review regarding potential harm to plants and wildlife near its site on Todd Road.

At that time, the BMA almost succeeded in blocking the development by pressing the city council to consider its effects in another area-that of local commerce. The BMA argued that Cainlen would put smaller retailers out of business and thus weaken the community in the long term.

However, the council was more persuaded by Cainlen representatives' claims that the store would ultimately benefit Bakert by creating new jobs for its citizens and allowing them to enjoy the chain's famously low prices.

BMA president and Bakert Sporting Goods owner Laura Comstock says the Buy from Bakert campaign "just asks people to think before they shop" and adds that it will continue

"for as long as it feels necessary"

Molsher University

Department of Music

Ottawa, ON KIA 4H9
 

Dear Alumni and Friends:

Molsher University has had the use of new pianos for the past year thanks to the "Giving Music" program operated by the Tynor Arts Foundation (TAF). - [1] - . Now, as part of the program, we are offering a selection of the pianos to the public for purchase.

The instruments available will include grand pianos, upright pianos, and digital pianos from leading manufacturers. Most of them are still under warranty, and delivery arrangements can be made on site upon purchase.-[2]-.

To view and purchase an instrument, please visit the Center for the Arts on Saturday, February 10 between 2:00 P.M. and 6:00 P.M. No appointment is needed. - [3]-. The center is located on Canby Road, between First and Second Street. A $2-per-hour rate applies to all street parking in the vicinity. Alternatively, paid parking is available in the center's garage. For directions, please visit www.arts-center.org. - [4]-.

A portion of the proceeds from each instrument is returned to che TAF to maintain Giving Music, which plays an important part in our department's ability to give quality music instruction.

Regards, 

Paul Lembke

Interim Chair, Department of Music 

Molsher University

Padgino Employee Satisfaction Survey Report

Executive Summary

Tayona Consulting Services conducted a survey to measure the job satisfaction of employees of Padgino. Data was primarily collected with the use of the survey platform ZestSurvey. Employees were asked to numerically rate their satisfaction with factors such as company management, job duties, and employee benefits. The list of questions and a detailed analysis of the collected data are included in this report's appendices. Four supplementary interviews were conducted with employees who indicated willingness to further discuss their answers. To protect these employees' privacy, these interviews are not described in detail in this report.

The findings indicate that employees are satisfied with most aspects of their jobs and particularly their pay. The only part of the survey with a significant number of negative ratings is that of employee support. It appears that when employees encounter a problem during a call, they are often directed to connect the customer to a manager. In such cases, the employee does not learn how the problem can be resolved in the future. Employees expressed frustration with this situation. Therefore, this report proposes that regular training sessions be held to teach employees how to successfully deal with recurring problems.

Danica Fay [11:02 A.M.]

In-Tak, a law firm just ordered six Ivy desks through our Website. I know our stock of walnut wood is low, so I wanted to check with you before I gave them an estimated ship date.

In-Tak Lee [11:03 A.M.]

We don't have enough walnuts left for that. Three of the desks would be delayed by an extra month.

Danica Fay [11:04 A.M.]

Well, I'd hate to lose this client. What if we offered them Ivy desks in another type of wood?

In-Tak Lee [11:04 A.M.]

Hmm. Let me bring Bente in. Her team builds them.

In-Tak Lee [11:05 A.M.]

Bente, are there any alternative woods that you could use to make the Ivy desk? We're almost out of walnut.

Bente Dahl [11:07 A.M.]

Oak would work. It's also a hard wood, and it's got a similar color.

Danica Fay [11:08 A.M.]

If we use that, could the order be shipped within the usual four weeks?

In-Tak Lee [11:08 A.M.]

Yes. We have plenty of oak.

Danica Fay [11:09 A.M.]

"That's much better. I'Il ask whether the law firm is interested.

In-Tak Lee [11:10 A.M.]

OK, but you should probably add "backordered" banners to the pages of our larger walnut products. We can't do custom orders for every client.

Galtwood Native to Open Restored Antrell Theater
 

GALTWOOD (June 22)- After much painstaking restoration work, Galtwood native Jude Raglan says that the Antrell Theater will reopen in the fall with a performance of A Faraway Year.

During an interview at a Lockett Street cafe, Mr. Raglan says that the idea of restoring the theater drew him back to Galtwood after twenty years away.

- [1] -. He was working as an administrator at a Latimev theater when he learned during a family visit two years ago that Antrell Theater was about to close.

"I was shocked," he says. The old theater, which sits at the corner of Fourth Street and Nichols Boulevard, had been a beloved part of his youth. He recalls, "We used to walk over from our house on Carden Lane. Secing The Glass Flag there even inspired me to work in theater."

Antrell Theater's owners, however, said that it was no longer profitable. - [2] -. So Mr. Raglan bought it for the low price they were asking, quit his job, and set about restoring it with the help of a grant from the Galtwood city council.

The work, he explains, has focused on revealing and replicating the beauty of its original design. - [3] -. At the same time, some modernizing improvements, such as better accessibility for wheelchairs, have also been made.

Mr. Raglan says he chose "A Faraway Year" , the story of a group of friends' journey through a fantastical land of witches and giants, for the theater's first show because "it's a production that people of all ages can enjoy". - [4] -. He encourages those interested in being part of its cast or crew to visit www.antrelltheater.com for more information.

From : Rodolfo Escorza<[email protected]>

To : Marcella Perry canb-recruiting.com

Subject  : Re: Opportu

nity at Osborne Rental Cars

Date : August 7

Attachment : Résumé

Dear Ms. Perry,

Thank you for contacting me. I am familiar with Osborne Rental Cars and interested in this opening. Please see my attached résumé. It will give you a fuller understanding of my career than what you saw on my profile page on Exec-Link.

However, I should tell you up front that I am content at Panella and wouldn't consider leaving for anything less than a very good opportunity. This means a situation where I have both the support of global management and the autonomy to make the best decisions for the U.S. market. If Osborne is willing to meet these conditions, I would be happy to discuss this position further.

If you do decide to move forward with my candidacy, please let me know what the next steps will be. I will be away from Atlanta on a business trip for the next few days, but I will make sure to keep up with my correspondence.

Sincerely, Rodolfo Escorza

Senior Vice President of Operations

Osborne Rental Cars Appoints New U.S. Executive

(October 22) Osborne Rental Cars has hired Rodolfo Escorza as the director of its operations in the United States. Mr. Escorza will replace Jeanette Huff, who is retiring.

Mr. Escorza has worked in many sectors of the travel and airline industries over his 23-year career. As a senior product officer for Globastic, an online seller of consumer travel products, he oversaw the creation of its popular rental car booking service. Most recently, he served as the senior vice president of operations for Panella Airlines. In that position, he built up the airline's safety ratings without increasing its operational costs. 

Osborne Rental Cars is a British company that entered the U.S. market just four years ago. It now has 18 locations and over 500 vehicles in the states of Florida and Georgia. From its national headquarters in Atlanta, Mr. Escorza is expected to lead its continued growth throughout the southeastern United States and beyond.

Lions Patios

- Regular outdoor seating

- $15 in "Lions Bucks", which can be used at Lanchner Field shops

- Pay per ticket; available for groups of 10 to 200

- Outdoor seating at tables with excellent sight lines

- Unlimited ballpark fare (hot dogs, popcorn, etc.) from admission through the 7° inning

- Pay per ticket; best for groups of 2 to 6

Diamond Lounges

- Indoor, non-private seating

- Unlimited ballpark fare from admission through the last inning

- Pay per ticket; best for groups of 2 to 10

- Indoor, private seating

- "Classic" catering package

- 25 tickets

- Indoor, private seating in one of two premium locations behind home plate

- "Premium" catering package

- 50 tickets

For more information, call the hospitality department at (708) 555-0186 or click here to access its live chat service.

From:Andre Delgado

To:Keith Holt

Subject:Request

Date:July 15

Keith,

I'd like you to look into purchasing tickets for the Lions baseball game on the evening of August 4. I was just speaking with Ms. Walsh, the head of the group visiting us from Rioso Electronics that week, and she mentioned that she loves the sport. I feel confident about the proposal we're putting together for marketing their tablet computers, but we should also make sure the delegation enjoys their time in Lanchner.

As for the type of seats, please choose a climate-controlled option so that we can avoid the summer heat. And of course, it will need to accommodate between 15 and 20 people, since the group will also include members of our staff.

Please research the options and send me your recommendation.

Thanks, 

Andre

http://www.jackfogelpholooraphy.com

Jack Fogel Photography

Jack Fogel Photography is the county's top real estate photography company. Whether you are a real estate agent or a private homeowner seeking to sell a property quickly, we will provide the highest quality photos possible. Unlike other local real estate photography companies, we offer the following:

• Guaranteed next-day turnaround - you will get your images by the next day, or you pay nothing' (*two-day turnaround for Saturday visits)

• Easy payment options - pay by credit card or company check on the day of the photo shoot Fixed pricing, regardless of the property's size - visit our rates page for details.
 

Our founder, Jack Fogel, still conducts many photo shoots himself, and every photographer in our network has at least 10 years of experience. They will choose the best angles and lighting to help you sell your property faster. To read reviews about our services, visit our testimonials page.

Today's Photo Sessions                                     

Date: August 23

Photographer 

Time 

Address 

# of photos 

Payment 

Notes

http://www.jacklogelphotography.com/testimonials

Most recent client reviews

"As a real estate agent, I highly recommend this company. I booked a photo shoot with little notice a few weeks ago, and the photographer, Ms. Sato, arrived early and worked hard. I got the high-quality images back in only two days, and I was even allowed to pay with a company check."

- Lisa Tobias, Wednesday, August 26

"They are professional yet affordable. I originally booked the 10-photo package, but at the last minute I decided to have 15 pictures taken. I'm glad I did.

Mr. Mull, the photographer, was excellent. I just received my photos today, two days after the shoot. They look great."

- Larry Hodges, Monday, August 25

Telges Hotel

Morning Sun Four-Cup Coffee Maker Instructions for Use

1. Remove the pot from the hotplate.

2. Open the cover of the pot and use the pot's indicator lines to fill it with the desired amount of water. Close the pot.

3. Pour the water from the pot into the water reservoir in the top of the coffee maker.

4. Return the pot to the hotplate.

5. Insert a paper filter into the filter basket in the top of the coffee maker.

6. Put the desired amount of ground coffee into the filter. We recommend 1 to

1.5 tablespoons of ground coffee per cup.

7. Close the top of the coffee maker securely.

8. Push the "On" button to begin brewing. Do not remove the pot from the hotplate until the power light shuts off.

The machine must be cleaned between uses, but we ask that you do not attempt to do it yourself. The cleaning staff will do it during their daily visit to your room.

From:Vicky Schmidt

To:Travis Peters

Subject:Coffee maker issue

Date:January 11

Hi Travis,

We've received some minor guest complaints about the Lywen "Morning Sun" coffee makers that we bought through Bruggins Limited. Gusts are saying that you can't actually put the filter into the filter basket without taking it out of the coffee maker first. But the instructions we've provided don't specify that, and the filter is a little hard to remove, so people aren't sure if it's the right thing to do or not.

I checked the instructions for the Jares Home coffee makers in our business suites and the Qualcedo in the breakfast room, and the results were mixed- the Qualcedo model mentions removing the basket and the Jares doesn't. But we've never had complaints about the Jares.

Could you look into the issue?

Thanks, 

Vicky

From:Travis Peters

To:Vicky Schmidt

Subject:Re: Coffee maker issue

Date:January 12

Hi Vicky,

I called the manufacturer, and they confirmed that the instructions should have specified that extra step. They were very apologetic and said they're planning to revise the product manual. So. I will replace the current instructions in our guest rooms with a corrected version.

You know, this happened because I just copied the instructions in the manual without actually trying them out. That had been fine for our other machines. But now I see that it is risky. I'm sorry, and I won't make that mistake again.

Best, 

Travis

http://www.cityofrowder.gov/business/signs

Sign Regulations

Rowder's Department of Planning and Development Services (DPDS) oversees the enforcement of city regulations relating to commercial uses of signs. Its staff is committed to providing a favorable atmosphere for businesses while also maintaining a pleasant living space for citizens.

The city's comprehensive sign ordinances are listed here, but for your convenience, information on the most common types of temporary commercial signs is provided below in a simplified form.

Grand opening signs: With the approval of the DPDS, a new business can display signs advertising its opening for up to 30 days. This is the only circumstance in which free-standing outdoor signs are permitted
 

Holiday promotional signs: Businesses do not need the DPDS's approval to display promotional signs related to Christmas or New Years for up to 15 days, and signs related to six other specified holidays for up to 5 days.

Other large promotional banners: The DPDS's approval is required for all other promotional banners over 20 square feet in surface area. These banners may be displayed for up to 14 days at a time, three times per year.

Do you disagree with a DPDS decision? Click here to find out how to file an appeal with the city council.

City of Rowder

Department of Planning and Development Services

Commercial Sign Permit Application

Applicant: Gail Brock

Address: 922 Ellis Drive, Rowder, MI 48097

Phone: (810) 555-0124

Email: [email protected]

Business: Radiant Gem Salon

Address: 640 Main Street, Rowder, MI 48097

Site ID: 0943-886

Project description:

I would like to hang a 24-square-foot banner to advertise the fifth anniversary of the salon's opening and a related sales event. The banner would display "Radiant Gem Salon Celebrates 5 Years in Business" in large text and "15% Off All Services June 6-8" in smaller text. It would have a pink background and black writing. Please see the attachment for a mock-up image of the design. I would hang it over the top half of one of the salon's windows for the maximum time allowed, ending on June 8.

#E-Mail*

From: Raymond Morgun «ray, morgan @eityofrowder gov>

To: Gail Brock <[email protected]>

Subject: Response to Your Application

Date: May 8

Dear Ms. Brock,

I regret to inform you that the Department of Planning and Development Services (DPDS) cannot approve your recent application for a temporary commercial sign permit. The city's appearance standards for the downtown business district do not allow the use of bright colors in signs (Rowder Municipal Code 9.34.130). Please resubmit your application with a design that addresses this issue.

Should you have any questions about this decision, you may call me at 555-0186.

Sincerely, 

Raymond Morgan Associate Director

Department of Planning and Development Services